Stone Mountain Toyota
Lilburn, GA
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Excellent service Very friendly and helpful associate and best service less waiting time I definitely recommend this place for others and definitely come again and I l Very friendly and helpful associate and best service less waiting time I definitely recommend this place for others and definitely come again and I left with happiness along with big thanks for the best service and the person who assist me More
Great service I had a knowledgeable Service Advisor. He genuinely cares about his customers needs. In addition, to preparing them for what is needed on their next v I had a knowledgeable Service Advisor. He genuinely cares about his customers needs. In addition, to preparing them for what is needed on their next visit. My only criticism is the cost of one tire replacement. I have never spent $189.94 on just a single tire. I know this is not his fault. He tried all options (plugging possiblities) before ultimately saying it could not be savaged. I have had a SUV and it was $400 plus tax for four tires total. I wish there was an option to choose from various tire prices for my vehicle. More
Great Job I called Jarvis and he was able to squeeze me into an already busy schedule. We joked around, and made me feel genuinely cared about as a customer. I called Jarvis and he was able to squeeze me into an already busy schedule. We joked around, and made me feel genuinely cared about as a customer. More
Customer Service I had the pleasure of working with Worknesh, an employee who went above become to make sure my needs were addressed. A simple recall visit for a part I had the pleasure of working with Worknesh, an employee who went above become to make sure my needs were addressed. A simple recall visit for a part in my car was a pleasant exchange about additional car needs, pricing, but with a very personal and compassionate twist. She made waiting for my car to be serviced a non- inconvience at all points. More
Consistency Professionalism is consistent on every visit. The Service advisor explained everything that was going to be done on this visit. It was clearly that he Professionalism is consistent on every visit. The Service advisor explained everything that was going to be done on this visit. It was clearly that he was very knowledgeable More
Excellent service The service department was backed up and was not able to great me as I waited to speak to someone to drop my car off for service. I was able to get Ja The service department was backed up and was not able to great me as I waited to speak to someone to drop my car off for service. I was able to get Jarvis attention and explained my situation. He apologized for the wait and was very thorough in making sure he will take car of my car needs. He called me several times to update me on the condition. Of my car and his recommendations. He was always professional and polite. More
oil change Brought other concerns to me about repairs on vehicle. Very attentive and accomodate to my needs. Service is fast and easy. Friendliness and cleanline Brought other concerns to me about repairs on vehicle. Very attentive and accomodate to my needs. Service is fast and easy. Friendliness and cleanliness. Awesome! More
Good experience I was late for my appointment and they worked me in with no problem and got me out in good timing. The staff was friendly and helpful I was late for my appointment and they worked me in with no problem and got me out in good timing. The staff was friendly and helpful More
Needed second car. I was in need of a second car. I obtained a 2016 used car from dealership. I obtained 2016 Jeep Patriot. Yes, I will recommend dealership to others. I was in need of a second car. I obtained a 2016 used car from dealership. I obtained 2016 Jeep Patriot. Yes, I will recommend dealership to others. More
Excellent Service!!! Randy , greeted me immediately and gave the best customer service hands down. Thanks, for making my first visit one of my best car service visit ever. Randy , greeted me immediately and gave the best customer service hands down. Thanks, for making my first visit one of my best car service visit ever. More