Stone Mountain Toyota

Customer Service Randy has provided outstanding customer service to me since I purchased my Truck from Toyota. The service department takes good care of my vehicle whe Randy has provided outstanding customer service to me since I purchased my Truck from Toyota. The service department takes good care of my vehicle whenever I bring it in for service. More

Good Service The attendant was very nice and full of helpful action. I believe the waiting area should be cleaner and there should be light entertainment and play The attendant was very nice and full of helpful action. I believe the waiting area should be cleaner and there should be light entertainment and play station for kids while we wait for car to be serviced More

Very professional my visit were very satisfied and in a timely manner. After my car were service I only had one issue oil stains on my interior of my car i have light c my visit were very satisfied and in a timely manner. After my car were service I only had one issue oil stains on my interior of my car i have light color interior. other than that I were satisfied. hoping service men double check behind them self after working on cars More

Great service Happy with service and price. No pressure in additional needs found and suggested importance to accommodate budget. Car was inspected and oil change c Happy with service and price. No pressure in additional needs found and suggested importance to accommodate budget. Car was inspected and oil change completed in a reasonable amount of time. More

Check engine light Marquise was an excellent service rep yesterday. I was in a foul mood and really annoyed that my check engine light came on one day after picking my c Marquise was an excellent service rep yesterday. I was in a foul mood and really annoyed that my check engine light came on one day after picking my car up. Marquise handled my concern and was even gracious when it turned out to be my fault. I apologized to him and went on my way with my trusty Toyota. More

Simple oil change I went to the Toyota Dealership in order to have a fuse replaced so that I could charge my phone. I also inquired about my brakes if they needed anyth I went to the Toyota Dealership in order to have a fuse replaced so that I could charge my phone. I also inquired about my brakes if they needed anything. 2 other parts that I was thinking of having fixed. A seatbelt and a hard flap that goes on the back of one of my truck seats that my grandkids have kicked and broken. Since I am there and my oil needs changing I have that done. I did find out the price for the 2 items that I need replacing. I don’t know if my brakes were checked. The fuse was replaced and oil changed. My complaint is that it took 2 and 1/2 hours. I understand maybe at the most 2 hours but this is the reason that I do not have my oil changed at the dealership. If I did not need the fuse. I would not have gone. And I could not have found out about the two easy fix items. Just saying no.fun after max if 2 hours. No one asked me if I wanted to be shuttled some where and never has. More

Excellent Service Workinesh went above and beyond. She was very professional and friendly. The price was also reasonable. I will recommend her to other customers. She k Workinesh went above and beyond. She was very professional and friendly. The price was also reasonable. I will recommend her to other customers. She knows the work very well. More

oil change for my highlander initially, i felt a bit ignored...there were a lot of people standing around appearing to not be doing anything. finally i was given to worknesh wotch initially, i felt a bit ignored...there were a lot of people standing around appearing to not be doing anything. finally i was given to worknesh wotcha and my experience totally turned around. she was warm, personable and knowledgeable along with being totally focused on my needs. she saved this experience at stone mountain toyota. More

Great Customer service/Jarvis Jarvis was outstanding, great customer service. Jarvis give you his entire attention. He goes beyond and over to please you. Satisfaction guaranteed,o Jarvis was outstanding, great customer service. Jarvis give you his entire attention. He goes beyond and over to please you. Satisfaction guaranteed,only if other employees were motivated like Jarvis. More

Better than Had expected Both my self and my brother have become very satisfied customers and and have recommended to many to stop in Vick and another you g lady who’s name I Both my self and my brother have become very satisfied customers and and have recommended to many to stop in Vick and another you g lady who’s name I forgot. will stop in and see them both More