Stone Mountain Toyota

I am so happy to have service with your place Abay I am so happy and satisfied with your customer service and evry thing. I was on time and I so happy on front desk. Over all I like it. I am so happy and satisfied with your customer service and evry thing. I was on time and I so happy on front desk. Over all I like it. More

Service Department I had the pleasure of working with Jarvis in the Service Dept. He was very professional, knowledgeable, friendly and courteous. Jarvis took the time t I had the pleasure of working with Jarvis in the Service Dept. He was very professional, knowledgeable, friendly and courteous. Jarvis took the time to look up my service coupons so that I may prepare for upcoming services. I really appreciate his initiative! More

Pleasant A pleasant experience but a little lengthy. The waiting area was clean and provided you with drinks and items to purchase. Marquise was very informat A pleasant experience but a little lengthy. The waiting area was clean and provided you with drinks and items to purchase. Marquise was very informative & helpful. He went the extra mile to satisfy our request. More

Service I came in to do my 30k service. Everything went just as my service guy told me. Timing was correct and parts were ordered for a recall I did not about I came in to do my 30k service. Everything went just as my service guy told me. Timing was correct and parts were ordered for a recall I did not about. More

Excellent Service!! They made me feel comfortable and put my mind at ease. Very satisfied with the work and my overall service. Demetrius was Awesome!!! I will return aga They made me feel comfortable and put my mind at ease. Very satisfied with the work and my overall service. Demetrius was Awesome!!! I will return again and tell friends. More

Unacceptable! When getting my vehicle back from a simple service, I opened the door to find my truck had been tossed. The glove box was hanging open with interior c When getting my vehicle back from a simple service, I opened the door to find my truck had been tossed. The glove box was hanging open with interior contents spread over the passenger seat and center console. Luckily nothing was missing. More

My 25k Service visit Harry, the service rep, was great. Even though I was a walk in customer with no appointment, he took me right in. And at the conclusion of my visit, h Harry, the service rep, was great. Even though I was a walk in customer with no appointment, he took me right in. And at the conclusion of my visit, he did not try to pressure me into or otherwise sell me on additional maintenance. More

Can I get some real understanding Today I dropped off my car and I thought I clearly expressed what I want. After talking to service advisor AND service advisor REPEATING what I asked, Today I dropped off my car and I thought I clearly expressed what I want. After talking to service advisor AND service advisor REPEATING what I asked, I don’t understand what was done to my car OR what I paid for besides an oil change. I waited two hours and 40 minutes for an oil change and for a tech to say they need more time to diagnose. After going back and forth with the service advisor about what was going on with my car, she really didn’t explain to me what was needed in a way I could understand. This is fustrating! This is the type of place that you only get oil changes at. I can’t see coming back here for service. More

Friendly quick service . Minimum wait time first appointment of the morning. Comprehensive vehicle inspection. Comfortable waiting area. Attentive service rep. Own 3 Toyotas . Minimum wait time first appointment of the morning. Comprehensive vehicle inspection. Comfortable waiting area. Attentive service rep. Own 3 Toyotas and bring them all here. More

Great Customer Service/well taken care of!!! Customer service was impressive. when checking on the status...I was given an update right away. Our Service Representative approach us as soon as we Customer service was impressive. when checking on the status...I was given an update right away. Our Service Representative approach us as soon as we arrive for our 5:30 appointment and took really great care of us. More