Stone Mountain Toyota
Lilburn, GA
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Regular maintenance I came for regular maintenance on my 2018 Toyota Corolla they were very professional and very quick although they could have communicated that they wa I came for regular maintenance on my 2018 Toyota Corolla they were very professional and very quick although they could have communicated that they was not going to wash my car like they always have so I was a little disappointed when my car came back and it was not washed! because that was what I was used to I thought it came with the service and no one communicated that to me :-( please do better in the future with communicating to customer what's going to happen with the service detail part and what is to be expected thank you More
Dealership Service Dealers and sales representatives provided excellent service support during the entire experience. I highly recommend this dealership to anyone lookin Dealers and sales representatives provided excellent service support during the entire experience. I highly recommend this dealership to anyone looking to buy a new car. More
Great staff, carefully reviewed everything and answered all I would love to see you go back to the quiet work area in the waiting room. The kids play area is great. But those of us who need to work could use qu I would love to see you go back to the quiet work area in the waiting room. The kids play area is great. But those of us who need to work could use quiet booths, with no phone use signs, away from the noise. More
Great Service 👍 The people that work there are Super Nice.. I been to get my car service several times and they gave me deals and good advice on service.. I would hig The people that work there are Super Nice.. I been to get my car service several times and they gave me deals and good advice on service.. I would highly recommend them.. More
Only out for your money Dropped off my car and I call in the morning too and am transferred to several people before I am transferred to a voicemail service. They say the oil Dropped off my car and I call in the morning too and am transferred to several people before I am transferred to a voicemail service. They say the oil change is free but to change all the filters and add refrigerant is $320. Every time I to this place something is free but everything else they want to do is hundreds of dollars. They are all about what’s in your wallet. Maybe somewhere else will be better but the messed up thing is that they are all the same:( More
Mr. Hicks always treats me with respect. He is very professional everytime I see him. I love working with him. It feels like he is a family member of mine. always treats me with respect. He is very professional everytime I see him. I love working with him. It feels like he is a family member of mine. More
Good. Good service, work, at this dealership the car dealer did a good job in helping find the right kind of car that I was looking for. Good service, work, at this dealership the car dealer did a good job in helping find the right kind of car that I was looking for. More
This time the service was very fast! Harry was great from the initial greet until the end. He was very personable and professional. He got my service done in a very timely manner. Thank y Harry was great from the initial greet until the end. He was very personable and professional. He got my service done in a very timely manner. Thank you Harry! More
Great service!!! I had a really great visit to Stone Mountain Toyota. Harry, the gentleman that did the intake on my vehicle, was awesome. I chose to be shuttled home I had a really great visit to Stone Mountain Toyota. Harry, the gentleman that did the intake on my vehicle, was awesome. I chose to be shuttled home while the car was being serviced and my driver was excellent. Overall it was a great experience; very efficient, very fast, and very nice folks More
Satisfied Customer My service representative Kristen provided exceptional customer service today. She was very attentive to the details of my service requests and ensure My service representative Kristen provided exceptional customer service today. She was very attentive to the details of my service requests and ensured my complete satisfaction with the service prior to my departure. Each employee I encountered was very professional and presented as an example of a commitment to excellent customer service. I am most appreciative of the service I received today! More