Stone Mountain Toyota
Lilburn, GA
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Tyrell awesome It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It It was quick and easy I’ve never went to buy a car and was out so quick. Tyrell focused on me and helped me out he asked did I have any questions It was overall a great experience. More
Outstanding Service. The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one The service department is simply outstanding. The staff is courteous and attentive. Whither I come in for routine maintenance or an issue with any one of my vehicles. I have found them to be knowledgeable and willing to explain in detail anything that they suggest as a solution to my issue. Harry McCalla was the ASM during my last visit. Again an excellent experience. Thank you. Rick Cash. More
Great Service Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best Stephen started my ticket before I even got to his desk. I told him I was in a rush and he made everything happen. He's the best More
Maybe The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services The service reliability has gone down at this dealership the wait was too long based on having a 7:15am appt - pls do not try and up sell me services I may not need just because Toyota recommends after so many miles - the a/c has been recharged and is working much better the service mgr was a good guy doing his best but the service dept was short staffed- no reflection on him he was trying hard More
Quick oil change Thanks for working me in for a quick oil change and tire rotation. I came in to drop off my car for service the next morning. There was a technician a Thanks for working me in for a quick oil change and tire rotation. I came in to drop off my car for service the next morning. There was a technician available to take care of the service at that time. So I waited and got everything taken care of. This saved me time and a second trip. More
Great Service Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told wh Great!! Steven Hicks was outstanding . The wait time was less than I anticipated. I was informed what was needed in a timely manner, and was told what it would cost. More
Excellent service I am so happy with the service I had today.morknesh washes and vacuumed my car that a amazing service that I had ever had before. Thank you Worknesh. I am so happy with the service I had today.morknesh washes and vacuumed my car that a amazing service that I had ever had before. Thank you Worknesh. More
Great Experience Very knowledgeable and friendly staff. Taniqua was awesome and kept me informed during the entire service! She greeted me as soon as I got there withi Very knowledgeable and friendly staff. Taniqua was awesome and kept me informed during the entire service! She greeted me as soon as I got there within seconds of me getting out the truck. She was courteous and helpful with getting my vehicle in and out. She offered/recommended extra services that I greatly needed and accepted. Thanks for people like her with great customer service and a willingness to assist. I am a converted man from gmc to Toyota and I love the ambiance and professionalism at this Nalley Toyota. Great job guys/gals! More
Oil change Josh’s customer service is always amazing! He is also very respectful I always make sure to come to this specific location when I get service! Josh’s customer service is always amazing! He is also very respectful I always make sure to come to this specific location when I get service! More
James Harper is The Man! My experience with Stone Mountain Toyota was Efficient, Effective, and Pleasant! My Salesperson, James Harper made it HAPPEN! He was very personable, My experience with Stone Mountain Toyota was Efficient, Effective, and Pleasant! My Salesperson, James Harper made it HAPPEN! He was very personable, knowledgeable, and seems like a fun guy! Thank You for the Stone Mountain Toyota experience! More