Stone Mountain Toyota

Excellent Kristen service manager did great, 25k service was done well, The required maintenance for a 25k miles was well explained and carried out. Overall job Kristen service manager did great, 25k service was done well, The required maintenance for a 25k miles was well explained and carried out. Overall job well done More

Really disappointed My 1st visit to this location. I had made an appt online for an oil change but still had to give my info all over again. Harry in service was friendl My 1st visit to this location. I had made an appt online for an oil change but still had to give my info all over again. Harry in service was friendly and called me to let me know of $900 in additional services which I declined.. I'd had my car serviced 3 months previously & know I didn't need most of that. He later called to let me know my car was ready. When I went to pick up my car the cashier was training someone & it took them a while to check me out. Then it took the service manager & 4 others 35 minutes to find my car! 1 of the workers when I complained about them losing my car, said he didn't know me so he hadn't lost it & asked if I'd used my key fob to walk around & find my car, really? 20 minutes later I was told a new girl had thought my car was Harry's personal car, parked it in employee parking & then for another 15 minutes they couldn't find the manager who had my key. For my inconvenience Harry only offered a discount on one of the additional services when I returned. Why would I want to return? Horrible. More

Great job done by marquise johnson Marquise johnson has excellent customer service skills . He is an asset to stone mt toyota. I have been customer for many years.i will definitely dea Marquise johnson has excellent customer service skills . He is an asset to stone mt toyota. I have been customer for many years.i will definitely deal with mr johnson in the future. More

Pleased It’s very easy to make an appointment at this facility, and once you arrive, you usually get your vehicle back in a reasonable amount of time. The st It’s very easy to make an appointment at this facility, and once you arrive, you usually get your vehicle back in a reasonable amount of time. The staff is friendly and courteous, and the facility is clean. More

15,000 miles service The service was great and the wait time was awesome. Less than an hour wait . They took my car back soon as I got there. The service was great and the wait time was awesome. Less than an hour wait . They took my car back soon as I got there. More

Oil change Marquis J was amazing. Very professional and have great service. He gave us a great time line for service and checked on us. He was great Marquis J was amazing. Very professional and have great service. He gave us a great time line for service and checked on us. He was great More

Stone Mountain Toyota Scion Very good deal , I’m recommend come to this store ,good service , this dealer sale the car is cheaper than other dealer ,come to see Kenny and Mike ve Very good deal , I’m recommend come to this store ,good service , this dealer sale the car is cheaper than other dealer ,come to see Kenny and Mike very nice guy ,they will help everything you need More

Best Toyota Dealership in Gwinnett County Stone Mountain Toyota is the Dealership to go to if you want professional and courteous service. Every employee I encountered was well mannered and pl Stone Mountain Toyota is the Dealership to go to if you want professional and courteous service. Every employee I encountered was well mannered and pleasant. Keep up the excellence. More

Everyone was kind,patient and professional considering they Overall a pleasant experience! The wait was not long considering the many customers that was there for service. Having a television that was working Overall a pleasant experience! The wait was not long considering the many customers that was there for service. Having a television that was working helped make the time go by. More

Stone Mountain Toyota always does a great job servicing my vehicle and gets me out quickly. Have bought 2 new vehicles there and had all my service done there. Blake Burns always does a great job servicing my vehicle and gets me out quickly. Have bought 2 new vehicles there and had all my service done there. Blake Burns took very good care of me on my recent visit. More