Stone Mountain Toyota

Excellent customer service in the service department. I went in for an oil change, which they did, and they informed me about other things i needed to get done Without pressing me or scaring me into doin I went in for an oil change, which they did, and they informed me about other things i needed to get done Without pressing me or scaring me into doing it immediately. I like that, I'll definitely bring my car back. More

Synthetic Oil Change Scheduled appointment on line to wait at dealership for service. In and out in record time. Great customer service. Great amenities (coffee, TV, Wi Scheduled appointment on line to wait at dealership for service. In and out in record time. Great customer service. Great amenities (coffee, TV, WiFi. magazines, etc.) in the lounge area. Clean restrooms. Friendly service advisor. Loyal customer for over 25 years. Always honor dealership coupons with no hassles. More

Oil change I purchased my 2011 Tacoma from Stan Mtn Toyota. I’ve had regular service performed there over the years. Service has always been timely and satisfact I purchased my 2011 Tacoma from Stan Mtn Toyota. I’ve had regular service performed there over the years. Service has always been timely and satisfactorily. My visit yesterday was oil change and tire rotation. I was in and out in a little over an hour. Good service. My service tech did a good job. More

Not just your regular oil change Went on for an oil change. Left with 4 new tires, new brakes, transmission flush, battery, oil change, and I am sure something else. Went to service b Went on for an oil change. Left with 4 new tires, new brakes, transmission flush, battery, oil change, and I am sure something else. Went to service before approving work and was greeted with financial assistance. So a solution to financial crisis, and now my family can be safe once again without the worry of immediate financial hardship. More

Good job Maintenance issue was resolved to my satisfaction. Although initial part was defective, the replacement came in and they were able to get it installed Maintenance issue was resolved to my satisfaction. Although initial part was defective, the replacement came in and they were able to get it installed for me I was given a loaner car so it all worked out! More

Excellent Kristen service manager did great, 25k service was done well, The required maintenance for a 25k miles was well explained and carried out. Overall job Kristen service manager did great, 25k service was done well, The required maintenance for a 25k miles was well explained and carried out. Overall job well done More

Really disappointed My 1st visit to this location. I had made an appt online for an oil change but still had to give my info all over again. Harry in service was friendl My 1st visit to this location. I had made an appt online for an oil change but still had to give my info all over again. Harry in service was friendly and called me to let me know of $900 in additional services which I declined.. I'd had my car serviced 3 months previously & know I didn't need most of that. He later called to let me know my car was ready. When I went to pick up my car the cashier was training someone & it took them a while to check me out. Then it took the service manager & 4 others 35 minutes to find my car! 1 of the workers when I complained about them losing my car, said he didn't know me so he hadn't lost it & asked if I'd used my key fob to walk around & find my car, really? 20 minutes later I was told a new girl had thought my car was Harry's personal car, parked it in employee parking & then for another 15 minutes they couldn't find the manager who had my key. For my inconvenience Harry only offered a discount on one of the additional services when I returned. Why would I want to return? Horrible. More

Great job done by marquise johnson Marquise johnson has excellent customer service skills . He is an asset to stone mt toyota. I have been customer for many years.i will definitely dea Marquise johnson has excellent customer service skills . He is an asset to stone mt toyota. I have been customer for many years.i will definitely deal with mr johnson in the future. More

Pleased It’s very easy to make an appointment at this facility, and once you arrive, you usually get your vehicle back in a reasonable amount of time. The st It’s very easy to make an appointment at this facility, and once you arrive, you usually get your vehicle back in a reasonable amount of time. The staff is friendly and courteous, and the facility is clean. More

15,000 miles service The service was great and the wait time was awesome. Less than an hour wait . They took my car back soon as I got there. The service was great and the wait time was awesome. Less than an hour wait . They took my car back soon as I got there. More