Stone Mountain Toyota

It's worth the drive to another Toyota dealership I came into the service drive in, got out my car, and no one even looked my direction. I haven't been there before so didn't know where to ask for an I came into the service drive in, got out my car, and no one even looked my direction. I haven't been there before so didn't know where to ask for an oil change. I had to walk around and ask 2 people for help on getting a request for oil change service put it. once they directed me to a service advisor that was sitting there the whole time, she didn't even say hi or welcome, just asked what I needed. She was very hard to hear and understand. Once I got into the waiting room, everything is out dated and has wear on tables/seats. Did not feel clean. At check out I presented a coupon and they told me I should have gave it to advisor. Made it sound like it was my mistake when I didn't even know what to do with it in the first place. Just a very bad service department overall. More

Very good Always friendly and gives an explanation for all the work to be done. No after the fact tack owns. I will always use this Toyota Service Center. Always friendly and gives an explanation for all the work to be done. No after the fact tack owns. I will always use this Toyota Service Center. More

My experience at Stone Mountain Toyota today I worked with Brian Failey today. He was a great support for me, given his knowledge of the dealership, the many vehicular choices available, and his I worked with Brian Failey today. He was a great support for me, given his knowledge of the dealership, the many vehicular choices available, and his determination to provide the strongest support possible. Brian further familiarized me with the vehicle of my choice, a 2017 Toyota Camry, so that he could provide exactly what I needed, and was looking for. He was also gracious enough to introduce my son Nigel and me to the dealership leader, who impressed us both with his easygoing and friendly, but firm, manner. Based on the way these variables were handled, I concluded that this Toyota dealership is in very good hands. More

Good experience I had a oil change done at Stone Mountain Toyota. The service was quick and excellent. Marquises was the one who helped me. He was very professional I had a oil change done at Stone Mountain Toyota. The service was quick and excellent. Marquises was the one who helped me. He was very professional and helpful. I am very satisfied with the service. More

Good service experience Very good service I get from the service department. They were all very friendly. The whole environment was pleasant. I find a place that I feel very Very good service I get from the service department. They were all very friendly. The whole environment was pleasant. I find a place that I feel very comfortable to go for my car need. More

Amazing service Harry did an amazing job and was so sweet he speaks French too! My car took an hour to be completed looked and fixed I’m very grateful Harry did an amazing job and was so sweet he speaks French too! My car took an hour to be completed looked and fixed I’m very grateful More

Excellent Service Jarvis was an exceptional young man! He came to my assistance promptly. After the technician checked out my car, Jarvis explained in detail what servi Jarvis was an exceptional young man! He came to my assistance promptly. After the technician checked out my car, Jarvis explained in detail what service was necessary in order to keep my vehicle performing most efficiently. He told me why I needed this particular service and how to avoid having this issue in the future. I wouldn’t hesitate to use this dealership again. More

issues with my car have not thoroughly addressed. From my fi Since i bought this car i have issues with the mileage per tank. It has never been addressed even after repeated requests. Last Friday i left the ca Since i bought this car i have issues with the mileage per tank. It has never been addressed even after repeated requests. Last Friday i left the car for service and when u picked it up the windshield was broken. Called to speak with manager he never returned my call. More

Friendly service Friendly staff. Jarvis was knowledgeable about the service requirements for the car. Wait area clean and organized. Repair time within the timeframe. Friendly staff. Jarvis was knowledgeable about the service requirements for the car. Wait area clean and organized. Repair time within the timeframe. Could recommend plastic seats coverings while servicing the car. More

Preston is the best The dealership was nice and clean. Preston Helped and explained everything in great detail. He went above and beyond to make sure that I got exactly w The dealership was nice and clean. Preston Helped and explained everything in great detail. He went above and beyond to make sure that I got exactly what I needed. He was very knowledgeable and answered every question I had. He deserves a promotion based on his expertise and sales technique. I will be back to him very soon More