
Stone Mountain Toyota
Lilburn, GA
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I'm very displeased with my service today (8/11/23). Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for Came in for routine maintenance, tire rotation. I was informed I needed new tires after hearing the prices I opted to purchase elsewhere. I asked for my windshield wipers to be replaced. I was there over an hour and when I returned to my car the maintenance signal was still present and my tire needed air (so the tire rotationwas not done, tires were in the same position). So because I declined to purchase tires from Stone Mountain Toyota, the decision was made by Marquise Johnson (MJ) not to perform the services I came in for and which are covered by warranty. It's unacceptable and lacks integrity. More
I was very disappointing of how long I had to wait wait to get a tire rotation and when I did get my car back, the guy that worked on it was very rude because I had to go to the manager and I asked him to to get a tire rotation and when I did get my car back, the guy that worked on it was very rude because I had to go to the manager and I asked him to just bring me back my car and I will come by when I'm off it took him a hour and 30 minutes to do a rotation of my tires.. More
Stone Mountain Toyota is reliable and has a convenient location. Workers are also professional in taking care of clients. I recommend this dealership to everyone location. Workers are also professional in taking care of clients. I recommend this dealership to everyone More