Stone Mountain Toyota
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 946 reviews
Trade/New Purchase of Toyota Camry It was a long stay but salesman Mark Pang made the experience quite comfortable, he was with us every step of the way. Very Helpful!!! It was a long stay but salesman Mark Pang made the experience quite comfortable, he was with us every step of the way. Very Helpful!!! More
Service This dealership has been servicing my truck since I purchased it. They cracked my windshield and fixed it. I wouldn't take my vehicle any place else This dealership has been servicing my truck since I purchased it. They cracked my windshield and fixed it. I wouldn't take my vehicle any place else More
Excellent customer service .Harry Ocalla was great he was pr Harry Ocalla was great. He was professional and explained to me what was done. He was friendly, knowledgeable, experienced and treated me like a custo Harry Ocalla was great. He was professional and explained to me what was done. He was friendly, knowledgeable, experienced and treated me like a customer would want to be treated More
Always great personal service experience here Great friendly service and always taking time to give great recommendations for needed services while looking out for your budget. I highly recommend Great friendly service and always taking time to give great recommendations for needed services while looking out for your budget. I highly recommend Stone Mountain Toyota! More
Tire rotation I saw Randy in the service dept. What I thought would be an oil change and tire rotation turned out to be just a tire rotation. Randy recognized that I saw Randy in the service dept. What I thought would be an oil change and tire rotation turned out to be just a tire rotation. Randy recognized that an oil change wasn’t due since my vehicle takes synthetic oil. Thankful for his honesty and taking responsibility for my vehicle today! More
Quick Service I like the efficiency of this dealership. I had scheduled an appointment for 8am, when I arrived there was one customer ahead of me. The service repre I like the efficiency of this dealership. I had scheduled an appointment for 8am, when I arrived there was one customer ahead of me. The service representative took my information and asked why I was there, I told him and he went on the computer pulled up my info told me what was going to be done and gave me the price. The service took about 45 minutes. That's what I call quick and efficient service. More
Oil change I think it should take a shorter amount of time for oil change and rotating the tires. My appointment was for 3:15pm and I was there for 1hr 25 minute I think it should take a shorter amount of time for oil change and rotating the tires. My appointment was for 3:15pm and I was there for 1hr 25 minutes . More
Battery Up! I needed an emergency battery at 4:30 PM after discovering that my car ignition would barely start. The team of Service department members at Stone I needed an emergency battery at 4:30 PM after discovering that my car ignition would barely start. The team of Service department members at Stone Mountain Toyota took care of my problem very Professionally. I was back in the driver’s seat in no time. Thank you Stone Mountain Toyota! More
15k check - great service Jarvis Williams was so helpful and professional. And after when I had difficulty finding my car in the lot a super nice detail guy walked right up to Jarvis Williams was so helpful and professional. And after when I had difficulty finding my car in the lot a super nice detail guy walked right up to my car. Sorry I didn’t catch that gentleman’s name now so I could praise him as well. Thanks to all the great staff. More
Excellent customer service and attention! From the moment that set foot inside Stone Mountain Toyota Mark Pang, my sales consultant was friendly, professional, attentive to my needs and went a From the moment that set foot inside Stone Mountain Toyota Mark Pang, my sales consultant was friendly, professional, attentive to my needs and went above & beyond to make sure I found the Ram Promaster that fit my needs and at the right price. His attention to detail, communication skills, and service are impeccable which quite honestly made the decision to purchase my vehicle there all the much easier! I'm extremely happy with my purchase experience from beginning to end and look forward to coming back. A big thanks again and much appreciation to Mark Pang. More