
Stone Mountain Toyota
Lilburn, GA
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The gentleman that rang my order was very helpful and check on thru out the process. The garage to me was a little slow had an appointment to fix a tire and waited from 7:50 until 9:30 to have it fixed. check on thru out the process. The garage to me was a little slow had an appointment to fix a tire and waited from 7:50 until 9:30 to have it fixed. A lady came in after me and was in and out a while faster with the same issue as me. The guy who helped me when I first got there his name was Randy Penland More
Harry was great. Everyone always friendly. Gave me recommendations for future service and rated them for me in order of priority-very helpful. Very busy but was still out by my requested time (due to recommendations for future service and rated them for me in order of priority-very helpful. Very busy but was still out by my requested time (due to another appointment). More
The experience was great ! Harry McCalla was very helpful! Things were handled professionally Every one was professional and friendly ! The work was thoroughly explained and done in a timely fashion. All in Things were handled professionally Every one was professional and friendly ! The work was thoroughly explained and done in a timely fashion. All in all the service was good . More
Kristen is Amazing Kristen is a great advisor! She is responsive and willing to go above and beyond to provide great service. She is an asset to your dealership! Kristen is a great advisor! She is responsive and willing to go above and beyond to provide great service. She is an asset to your dealership! More
Oil change and complementary checkup Marquise treated us well, oil change done in a timely manner and recommended maintenance communicated before leaving. Marquise explained reasoning beh Marquise treated us well, oil change done in a timely manner and recommended maintenance communicated before leaving. Marquise explained reasoning behind the different maintenance recommendations. More
Fran was very helpful and professional She was able to Fran was very helpful and professional She was able to coordinate a ride home for me as they were working on my vehicle. Thanks my experience was a Fran was very helpful and professional She was able to coordinate a ride home for me as they were working on my vehicle. Thanks my experience was a pleasure. More
Service was great and my service advisor, Marquise was exceptional. He was professional, knowledgeable and polite. Wait time was reasonable and the added bonus of a clean car was great. exceptional. He was professional, knowledgeable and polite. Wait time was reasonable and the added bonus of a clean car was great. More
Great service!Went in for maintenance and was in and out Great service! Went in for maintenance and was in and out in a 1 1/2hr! The shuttle service is on point. They get you where your going and pick you Great service! Went in for maintenance and was in and out in a 1 1/2hr! The shuttle service is on point. They get you where your going and pick you up in decent time! More
I buy Toyota car I trade my car and I paid 5000 down payment but selier don't explain deeply my car amount he said 25000 I back home my paper said 28000 big d/f 4000 I took manager no solishine no retur payment but selier don't explain deeply my car amount he said 25000 I back home my paper said 28000 big d/f 4000 I took manager no solishine no return policy so sad bad company. More