Stone Mountain Toyota
Lilburn, GA
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Excellent Best customer service the ladie name workensh so help full. I really love the service and even not take too long. I really appreciate it!!! Best customer service the ladie name workensh so help full. I really love the service and even not take too long. I really appreciate it!!! More
Predators The service area is clean and friendly. However, I take offense to predator practices of preparing a sales pitch when I’m there for a simple and routi The service area is clean and friendly. However, I take offense to predator practices of preparing a sales pitch when I’m there for a simple and routine service. Asking me to “sell” my 2018 back to Toyota in exchange for a newer model. Really? Asking me to take up a higher interest rate and a longer loan period! Not cool, Stone Mountain Toyota. I’m not a fool and recognize this for what it is. An attempt to suck the money out of my wallet. Guess I need to find another dealership to maintain the obligatory maintenance schedule. More
Excellent service. My experience at stone mountain Toyota was excellent. They were friendly, courteous and professional. I dropped off my vehicle for service and in an My experience at stone mountain Toyota was excellent. They were friendly, courteous and professional. I dropped off my vehicle for service and in an hour, my vehicle was ready. More
A lots of help Mister Randy in the rest of the team was a lot of help got me in and out very informative kept me informed on what was going on thanks Mister Randy in the rest of the team was a lot of help got me in and out very informative kept me informed on what was going on thanks More
Very helpful , I had one nice gentleman help my daughter to get a new car (trade) The man was very helpful, and went step by step to help me, and my daughter. I re , I had one nice gentleman help my daughter to get a new car (trade) The man was very helpful, and went step by step to help me, and my daughter. I recommend. More
Six months service The service of my Rava 4 was accomplished within 30 minutes of my arrival: Rotation and inspections and the washing of my vehicle was good. The service of my Rava 4 was accomplished within 30 minutes of my arrival: Rotation and inspections and the washing of my vehicle was good. More
Great customer service I went for a regular maintenance. Fran(the service advisor) was great. She explained what needs to be done from start to finish with out unnecessary s I went for a regular maintenance. Fran(the service advisor) was great. She explained what needs to be done from start to finish with out unnecessary sales pitch. Great customer service! More
Bad Business Practice Go elsewhere....somewhere where they are up front about the fees and are actually trying to help you and are not defensive about you asking about the Go elsewhere....somewhere where they are up front about the fees and are actually trying to help you and are not defensive about you asking about the fees and can actually articulate why the price is what it is. they are just trying to make a sell and get commission. it is really sad to think about how many people have been taken advantage of.... : ( More
Got a good deal on tires - buy 3 get 1 for $1, Took almost 3 hours for installation and alignment. That is not acceptable! Was quoted 2 hrs 15 min.. They need to do better. Steven Hicks was gre Took almost 3 hours for installation and alignment. That is not acceptable! Was quoted 2 hrs 15 min.. They need to do better. Steven Hicks was great to work with. More
Oil change I go to the Stone Mountain location to get my vehicle serviced. They are always professional and the office staff seems very friendly. I would recomme I go to the Stone Mountain location to get my vehicle serviced. They are always professional and the office staff seems very friendly. I would recommend this location to anyone! More