Stone Mountain Toyota
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 946 reviews
Jarvis is Awesome Jarvis is always polite, friendly and welcoming! When I bring my car in for service , I don’t like iam being cheated. I trust him completely! Jarvis is always polite, friendly and welcoming! When I bring my car in for service , I don’t like iam being cheated. I trust him completely! More
My experience was fairly well, my service person was very helpful, comforting and kind. My wait period was stressful, because after arriving at 11:15 a.m. I was told at 5:00 p.m. th my service person was very helpful, comforting and kind. My wait period was stressful, because after arriving at 11:15 a.m. I was told at 5:00 p.m. that a part needed to be ordered. More
Easy purchase Experience from start to finish was very easy and quite pleasurable. No stress and no pressure. We found two cars online. When we arrived, the initial Experience from start to finish was very easy and quite pleasurable. No stress and no pressure. We found two cars online. When we arrived, the initial paperwork was ready and all we had to do was choose the car. We highly recommend this dealership! More
4 New tires The wait for four new tires to be installed on my RAV4 was over 3 1/2 hours. This is unacceptable. I will not get tires again from Toyota because the The wait for four new tires to be installed on my RAV4 was over 3 1/2 hours. This is unacceptable. I will not get tires again from Toyota because the wait is ridiculously too long. More
Break light bulb replace Quick service compared to the Stone creset mall dealership, great service, everyone was so polite & professional, will continue to do business with th Quick service compared to the Stone creset mall dealership, great service, everyone was so polite & professional, will continue to do business with them. My service person Blake was very helpful 😊 More
Extremely professional and work hard non-stop to meet our ne My experience was outstanding very professional and hard working they are very customer oriented and work hard to make sure you are satisfied with eve My experience was outstanding very professional and hard working they are very customer oriented and work hard to make sure you are satisfied with everything More
Oil change/maintenance Randy once again provided top notch customer servicing while servicing my vehicle. He was willing to work with me on price, and provided viable and ho Randy once again provided top notch customer servicing while servicing my vehicle. He was willing to work with me on price, and provided viable and honest recommendations to keep my car running smoothly. Randy is the only rep I ever want to see More
Abs systems probems My problem occurred unexpectedly and I had no appointment on a holiday. Overall the service was better than expected and I have my car back. My problem occurred unexpectedly and I had no appointment on a holiday. Overall the service was better than expected and I have my car back. More
Service Excellent Service. The sservice Lady was very courteous and professional. They washed and serviced my vehicle in a timely fashion. Thanks for Excellen Excellent Service. The sservice Lady was very courteous and professional. They washed and serviced my vehicle in a timely fashion. Thanks for Excellent service and a job well done. More
Had a great experience getting a Used car for my son and getting exactly what he wanted . Thank you !! We would recommend James at Toyota! getting exactly what he wanted . Thank you !! We would recommend James at Toyota! More