Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,299 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

Sort by
May 21, 2023

I didn't have an appointment and they diagnosed, repaired % replaced everything with a SMILE! Thank you! Excellent job! More

by BERNICETUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
Report | Print
May 25, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2023

Staff is pleasant and easy to work with. Comfortable waiting area. Good hot coffee. Thanks. More

by MAMIENOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Recently only service department
Report | Print
May 25, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2023

The dealership gave me the best of service. courteous, professional, prompt and treated me with respect,I will continue to be a customer More

by LOISPERCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
Report | Print
May 21, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 21, 2023 -

LOISPERCELL responded

my first time having service at The Stone Mountain dealership I was truly impress with the service and friendship of the staff.Mr Patrick Planchon showed care.and concern about my 2018 Rogue Nissan Suv being taken of. I hope my next visit is as well.Thank you for the service.

May 18, 2023

Staff is always friendly and gives an accurate evaluation of the situation The fact that you always want a review can become annoying More

by SOLDERLESLIE@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
May 22, 2023 -

Stone Mountain Nissan responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Awesome! ! Ok made appointment on Monday. Got it for Tuesday morning wasn't told that dealership was being remodeled.But things worked out fine! More

by South Dekalb1$
Recommend Dealer
Yes
Report | Print
May 21, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 15, 2023

Waited 1 1/2 for oil change still had not been completed until I checked More

by DNSCOTT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayna Keyes
Report | Print
May 14, 2023

The dealership does good work every time I have no issues with the quality of work being done but when the vehicle is ready we as customers needs to let us know asap I was there for three hours waiting on a More

by WSPRINGETTE2000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
Report | Print
May 14, 2023

Great customer service. Expectations were set from the beginning and everything was explained in detail. More

by dathamelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
May 16, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 14, 2023

I purchased my daughter’s car at another dealership other than Stone Mountain Nissan. But because of KG’s excellent customer service, I opted to bring it back Stone Mountain Nissan for service. Excellent cus More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
May 16, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 13, 2023

Really love this place. From when you walk in until the end of your visit everyone is so friendly. Everyone is down to earth, and so pleasant and make your time there. a ple More

by SPETERSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
May 15, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
91
92
93
...
230