Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,302 Reviews

2,302 Reviews of Stone Mountain Nissan - Service Center

Sort by
June 12, 2023

Service is good personnel kind waiting area is very clean and comfortable!!make it a joy More

by George Dowdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service departmeny
Report | Print
Jun 15, 2023 -

Stone Mountain Nissan responded

Hi George, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 12, 2023

Kenneth took good care of my request. He was very professional. Ensured my car was properly serviced. More

by JOHNSONSHONTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Report | Print
Jun 15, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 11, 2023

When coming to Nissan it’s comforting to know Mr. KG is going to take really good care of me. More

by CHANTILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 14, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2023

Short, sweet and precise ! I really appreciate Stone Mountain Nissan taking care of me in a timely fashion! More

by LAVONDAB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Jun 14, 2023 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2023

It was okay. I was in and out in a a short time . I appreciate it. More

by primus.elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Shayna Keyes
Report | Print
Jun 10, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 07, 2023

Nissan Stone Mountain never cease to amaze me. When for an oil change was in and out in record time and the customer service was awesome. The service guys are always professional and friendly. More

by andrewjsmith10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apology cannot remember the employee name
Report | Print
Jun 10, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 07, 2023

One service advisor doing nothing and the other (that I was referred to when I arrived) on the phone didn’t acknowledge me standing there for about 5 minutes or so.. More

by BCBEARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jones
Report | Print
Jun 10, 2023 -

Stone Mountain Nissan responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 07, 2023

Stone Mountain Nissan never disappoints. My experience has always been top notch. I have been a customer for a long time. More

by RKMOOREKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Report | Print
Jun 10, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

Jun 10, 2023 -

RKMOOREKELLY responded

Stone Mountain Nissan never disappoints. My experience has always been top notch. I have been a customer for a long time. Truly love the service! I bought my last 2 Nissans from Stone Mountain Nissan, and always use them for service needs.

June 02, 2023

I plan come back and purchase a 2024 Nissan in September (God Willing). I hope to get a fair deal. More

by HEEMDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Dennis Sledge, Shayna Keyes
Report | Print
Jun 05, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 31, 2023

Brought new wrangler in for detailing. I could have taken it to the car wash and got a better job. When spraying the back tire they sprayed the back wind and didn’t wipe it off. Tape m More

by Sporto
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
1
...
89
90
91
...
231