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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,302 Reviews

2,302 Reviews of Stone Mountain Nissan - Service Center

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June 19, 2023

Good location and friendly staff. However they could kearn to manage their customers' wait time expectations better. More

by NGWEEKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 21, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

I absolutely love Stone Mountain Nissan! They are top notch and always provide fast & efficient service. Shout out Heather who has been helping me the past couple times and has made me a loy More

by NDJONES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown 5 stars
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Jun 20, 2023 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 15, 2023

They were friendly fast and answered my questions when needed Will definitely return for future services More

by Prince_allen2008
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 18, 2023 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Still have issues with my vehicle I basically brought my vehicle back three times within the same two weeks, and they still having the same problem with my vehicle More

by Jackbeaujour
Recommend Dealer
No
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June 15, 2023

Friendly and professional staff Repairs and oil changes are always completed within a timely manner. More

by JACI1WYNN
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 19, 2023 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2023

Service was quick and professional I will bring my car back for service again soon More

by cljharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Eric Campbell, Shah Razaye
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Jun 18, 2023 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Service writer Patrick was very helpful and professional. I will see him at my next visit to your service department. Thank you Patrick and Stone Mountain Nissan! More

by JWBLAKE_
Recommend Dealer
Yes
Employees Worked With
Patrick service writer
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Jun 18, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 14, 2023

KG is the man. .. he stayed in contact with me via text & telephone to ensure I remained in the loop. I didn't give a 5 because when I picked my car up the oil chan More

by mbrown065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 18, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

June 14, 2023

I had good and bad experiences that day. Some of the service people are nice others treat women rude based on how the look. More

by BBLACK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 18, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 12, 2023

My service advisor was great! He communicated very well and let me know what my options were. More

by renitablake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Planchon
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Jun 15, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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