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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,299 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

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July 09, 2023

Patrick was very understanding and pleasant he helped me withbmy situation and would recommend .the wait was a really long time More

by CG4G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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July 09, 2023

Service is always good! Employee knowledge about the product and service intervals is not the best or at least not consistent. Know what you need. More

by wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service person's name
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July 05, 2023

not sure. everything i ask them to was not completed. Wiper fluid tank still empty More

by JUANITA.PEARSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Barreto
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (678) 971-3361 so we can assist you further.

July 04, 2023

The experience was fast and professional. very nice staff and very patient with my difgicult circumstances More

by cgoodnight563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley, Carroll Braddy, Shayna Keyes
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Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2023

DJ IN SERVICE DID A GREAT JOB. GREAT CUSTOMER SERVICE. I will always get my nissan SERVICED. There... More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ IN SERVICE
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Jul 31, 2023 -

Stone Mountain Nissan responded

Hi Lee, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 03, 2023

All around great service! I would highly recommend to anyone who owns a Nissan especially in the Stone Mountain area! More

by dijuankellum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Harrell
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thanks again for the recommendation, and have an amazing day!

July 03, 2023

They were friendly and professional. Excellent service was provided and a full report offered back. More

by CHERYLHEDGEMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2023

Good service, service tech assistance, but needs to restart car wash and clean services again. More

by OHCLAVEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician
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Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 02, 2023

Always great service when I come in. Short wait time and full info on what’s being worked on. More

by RKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 02, 2023

I was in need of and oil change and was glad to know that walk-ins were welcomed. I was met courteously by Mr. Patrick and was not there long. Thank you More

by nytrusk8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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