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Stone Mountain Nissan - Service Center
Lilburn, GA
2,302 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,302 Reviews of Stone Mountain Nissan - Service Center
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Verified Customer
July 23, 2023
The work is good but the service is slow for lack of workers. I'll always make sure that my day is free when I need work done. The service people are always courteous. workers. I'll always make sure that my day is free when I need work done. The service people are always courteous. More
by BELLAW2166
Employees Worked With
Dakyre Jones
July 21, 2023
The service was absolutely terrible! The fixed a mounding on my dear and bent the weather stripping on the door. And now they won’t take ownership of their screw and want to charge me fo The fixed a mounding on my dear and bent the weather stripping on the door. And now they won’t take ownership of their screw and want to charge me for it! I have proof that the weather stripping was not like that before I brought it. More
by ianfigueroa753
Employees Worked With
Tony Hooton and Bob
July 21, 2023
Was very impressed with advisor KG ‘s Knowledge and calling me with updates even when delayed, rates high on my customer service indicator. Having been an advisor for 17 years with Honda helps me make calling me with updates even when delayed, rates high on my customer service indicator. Having been an advisor for 17 years with Honda helps me make good judgements and this experience was Great. More
by STEVENCALVIN
Employees Worked With
Cashier was very friendly helpful.
July 21, 2023
Prompt, knowledgeable and personable. Learned new details about my vehicle. Glad they knew history of my vehicle since I have just moved from Vero Beach, FL. That was a plus. Heath Wages Learned new details about my vehicle. Glad they knew history of my vehicle since I have just moved from Vero Beach, FL. That was a plus. Heath Wages is probably the best service manager ever. My wife and I appreciated his expertise. Nissan is the best. More
by allanchapple1202
Employees Worked With
Did not deal with depts.
July 21, 2023
The service was great and timely. The staff was courteous and professional I felt no pressure for additional services that would benefit the status of my car The staff was courteous and professional I felt no pressure for additional services that would benefit the status of my car More
by ANGELANASH123
Employees Worked With
Service
July 18, 2023
Unreliable, dishonest, sneaky, does not follow through, very poor customer service, finance team is also sneaky and dishonest. They show you a contract, after you review it they find an error, they say the very poor customer service, finance team is also sneaky and dishonest. They show you a contract, after you review it they find an error, they say they are reprinting it, so you don’t re read it, so that they can change your discount amount and number of months for your loan. That way you do not catch the price increase More
by socarpeach
Employees Worked With
Carroll Braddy, Ricardo Shepherd
