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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,302 Reviews

2,302 Reviews of Stone Mountain Nissan - Service Center

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August 07, 2023

Heath Wages and the service department at Stone Mountain Nissan consistently provide excellent service for our 2013 Nissan Altima. More

by WCBURTON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages is an All Star.
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Aug 10, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2023

The associates are very knowledgeable and friendly. When dealing with the customer they have the customers best interest in mind More

by MS.VICTORIATHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2023

Great service! I take my Maxima there for all service to keep it in top shape. More

by RICKEATON57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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August 05, 2023

My vehicle is STILL scratched up from my 2022 visit. And NOTHING was done about it. Before that visit A nail was in my tire. I had barley made it out your parking lot. This time I was hoping everythin More

by NOWFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Kathy Acosta, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
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August 05, 2023

It was fast, friendly, nice, and easy. I always like to bring my car in dealer for better service. More

by hosaihabibi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Aug 08, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 04, 2023

Everything was wonderful ! ! I get great service every time I bring my truck to this dealer . More

by RSOUVENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 06, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 01, 2023

Friendly place. Great service with great price. The advisor is very professional and patient. Very recommended! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney
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Aug 03, 2023 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 30, 2023

Great service as always! I've been taking my care there for service for over 15 years, and it's always been a good experience. Thank You!!! More

by LMSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Bob White
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Aug 01, 2023 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 30, 2023

I didn't get any update from the service station after I sent my car in for repair. I drove down to the service station the next day, only to be given astronomical number for the repair. Customer service ca More

by numezoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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July 29, 2023

Got in an out on time as I was told the time it may tick of my sev More

by HJOHNSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sev check in
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Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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