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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,302 Reviews

2,302 Reviews of Stone Mountain Nissan - Service Center

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September 22, 2024

Sales & service is outstanding! KG is a great service manager and our vehicles Are returned to us repair and clean More

by BIGAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes, Richard Polk
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

September 22, 2024

Excellent Service Representative KG Elesworth. Improved New Service Center. Will return for my next Service. More

by dsistersister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Elesworth
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Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

September 21, 2024

The service was excellent, I have no problem with that. .. what I didn't like was the way the person who served us, it was the worst service, thank you. More

by Patricia Millan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A I think he knows who he is. , Richard Polk
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September 19, 2024

A great experience as always. Stone Mountain Nissan takes great care of our cars. Very pleased. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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September 18, 2024

Very pleasant customer service. I made an appointment online that was not showing up when I got there but they still gave me the service that I needed. More

by LAUNA_RICKETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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September 17, 2024

The wait time was a little lengthy but services were complete without issues. The service team was nice. More

by Brown67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Frayar
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September 16, 2024

Thanks for fixing my car and get ting me back on the road. Amazing work More

by Lilgee1612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
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Sep 20, 2024 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 15, 2024

Everybody was soo kind. The price was great for an oil change and for a tire rotation. More

by MALIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
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September 15, 2024

Macs was a great advisor. He showed he cared abt what he is doing. He followed up with me on matters concerning my car. More

by DURRANTCOURTNEY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macs
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September 13, 2024

Had an appointment for 12:15pm for oil change mechanic was not done till almost 2:00pm More

by barbarahammond34
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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