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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,302 Reviews

2,302 Reviews of Stone Mountain Nissan - Service Center

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September 30, 2024

The third-party warranty, killed the deal. We were all set to pay cash for a 2018 Nissan Murano with 66,321 miles on the odometer. But the finance manager said, they could not give us a Certif More

by Sheldon Campbell
Recommend Dealer
No
Employees Worked With
Daron Owens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes
September 29, 2024

Everyone at Stone Mountain Nissan has Awesome customer service!! They are always nice and friendly, especially my service advisor Heath Wages. He always take good care of me. The receptionist, Denise, is More

by ALICIABRASWELL3240ABB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy Brad
September 29, 2024

Service was done and completed on time. no long wait, and maintainab rep, informed me of nect service needed More

by DDPOWERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium FRYAR
Oct 02, 2024 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Heath does a great job with my vehicle every time. Will continue to take it back to him. More

by sarah.lydon85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Oct 02, 2024 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

Kay is always a great person to help me out with my service needs. Thanks Kay More

by REGINAFRANCOIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 26, 2024

The process went smoothly and they met my needs for what I wanted to pay More

by csnywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Acosta, Marquez Bigby, AJ Khanfer, Reginald Gaines, Anthony Hartzog, Peter Milner
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 25, 2024

I had called to set up an appointment for the recall on the vehicle and requested to confirm that they have the parts needed to perform the work. They said they have the part and when I went to the appoint More

by akjp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kailum FRYAR/service provider
September 24, 2024

Impressive quality and service from this dealership’s service department. What mire can you say? More

by Big Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

Service manager very professional. New service center very clean and beautiful. Wait time also reasonable. More

by SANDY7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
September 23, 2024

Great Service. We had regular maintenance and the technician, Price, was awesome checking out some issues we had with our key fob. More

by donnakoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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