Stone Mountain Nissan - Service Center
Lilburn, GA
2,309 Reviews of Stone Mountain Nissan - Service Center
The service on the car was great but the wait is ridiculously long. Make an appt and still have to wait 3 hours to finish ridiculously long. Make an appt and still have to wait 3 hours to finish More
The customer service was outstanding. The facility was clean, coffee and tea available. I was notified when my vehicle was ready. Price was high but it could have been lower. clean, coffee and tea available. I was notified when my vehicle was ready. Price was high but it could have been lower. More
I had an appointment for 11:30 AM for oil change and was informed by Mr. Heath Wages that I would get an update in 45 minutes. When I hadn't heard from him by 12:45 PM, I went looking for him to get an upda informed by Mr. Heath Wages that I would get an update in 45 minutes. When I hadn't heard from him by 12:45 PM, I went looking for him to get an update and was informed that he had gone for lunch. I tried sending him a message via the text number I had received from him right after he took my keys. Then I reached out to another Service Manager, Josh, and he told me that my car had been ready for a while and he got it out for me. More
I had to reschedule several times because of scheduling difficulties on my end but it was no problem. I came in for an oil change, I was seen promptly. I told them that my oil change was to be free because difficulties on my end but it was no problem. I came in for an oil change, I was seen promptly. I told them that my oil change was to be free because of my previous visit. It was no problem my service was done professionally and within an hour. I was told of other items that will need my attention in the near future given a price and was under no pressure to complete those items that day. More
Great service, nice staff, good waiting room and wifi included. When I called ahead they were nice enough to inform me of the cost, and when I arrived they were very welcoming and accommodating. Great se included. When I called ahead they were nice enough to inform me of the cost, and when I arrived they were very welcoming and accommodating. Great service for a great price. More
Service is always exceptional and timely. I appreciate how an inspection is always done to ensure my vehicle has all required service and is operating optimally. how an inspection is always done to ensure my vehicle has all required service and is operating optimally. More
Been going to this dealer for the past 9 years,both to buy new car and services, I find most of the employee to be very hospitable and try to help when ask a question buy new car and services, I find most of the employee to be very hospitable and try to help when ask a question More
Ser v ice manager was great. Service was ok i dont know what else to say Josh was great very helpful and knowledgeable. Would have liked to be done quicker but over all ill be back what else to say Josh was great very helpful and knowledgeable. Would have liked to be done quicker but over all ill be back More
Everyone was very nice and attentive. They took great care of me even though it took longer than originally expected. I will definitely return for more services. care of me even though it took longer than originally expected. I will definitely return for more services. More