Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Stone Mountain Nissan - Service Center
Lilburn, GA
2,309 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,309 Reviews of Stone Mountain Nissan - Service Center
Sort by
April 18, 2021
Charge too much on old car they couldn’t find cheap solutions to put me back on the road. Service charge was more than the values of my Nissan Murano. Oh I missed my Nissan!!! The couldn’t enough to sa solutions to put me back on the road. Service charge was more than the values of my Nissan Murano. Oh I missed my Nissan!!! The couldn’t enough to safe it’s life back to the road it is a pity!! !!. Too much money for Towtruck then my car key lost but made new key for me but my truck is not fixed I don’t have too much money to pay. More
by NICHOLASADELEYE
Verified CustomerEmployees Worked With
Don Riley
April 17, 2021
Been a client for over 8 years love that place.. service always wonderful and very friendly. Staff are very helpful. And on point. My favorite always wonderful and very friendly. Staff are very helpful. And on point. My favorite More
by CORETTAHARGETT
Employees Worked With
April 15, 2021
I took my vehicle to get the power window fixed. The estimation come out closed to $1000. I took it to a different shop and I was charged $280. estimation come out closed to $1000. I took it to a different shop and I was charged $280. More
by FTxxxxAM
Employees Worked With
Arthur Ramirez
April 12, 2021
Good customer service and the service manager who assisted me was patient and made sure I understood all services and recommendations for my vehicle. I am pleased with results and will return again f assisted me was patient and made sure I understood all services and recommendations for my vehicle. I am pleased with results and will return again for my services. More
by ncayold13
Employees Worked With
Kendra
April 10, 2021
Advisor stated a part had to be ordered. I had to prepay for service before the work could be performed. Advisor didn’t call when the part arrived. I’ve never in my 40 years of owning a car had to prepay fo for service before the work could be performed. Advisor didn’t call when the part arrived. I’ve never in my 40 years of owning a car had to prepay for an automotive service. Also, I had to contact the advisor to check on parts. That’s BAD CUSTOMER SERVICE! More
by lhcesar
Employees Worked With
Heath Wages
April 10, 2021
Great staff! Good wait time and very respectful/responsible. Very helpful and understanding. Fixed everything needed. 25 words is alittle too much for this situation. respectful/responsible. Very helpful and understanding. Fixed everything needed. 25 words is alittle too much for this situation. More
by MOUSSE_GALLON
Employees Worked With
Heath Wages
April 09, 2021
Kenneth (KG) Ellsworth was excellent. He kept me informed of the progress while I waited and made sure I knew that I was a priority. I was made to feel that my business was appreciated. Also, the informed of the progress while I waited and made sure I knew that I was a priority. I was made to feel that my business was appreciated. Also, the repair staff actually took the time to test drive the car for any other needed repairs-rather than just a visual inspection. Overall, very nice work. More
by HOWA435
Employees Worked With
none
April 07, 2021
I got my car serviced for an oil change but also needed to make sure everything was safe to drive for a long road trip. The service manager found coupons that applied to my needed service and got everythin to make sure everything was safe to drive for a long road trip. The service manager found coupons that applied to my needed service and got everything done while I waited. I’m satisfied with the work and customer service I received from Stone Mountain Nissan More
by MELISSADGRAVES
Employees Worked With
Arthur Ramirez
