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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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May 13, 2021

Heath Wages at Stone Mountain Nissan is the epitome of what customer service should be! He is professional, courteous and gives a details explanation of what work needs to be done on your car. He is A+ More

by BONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 13, 2021

Superb customer service at this dealership. My service advisor Heath is the best.! He’s always courteous, very professional, personable, and is always making sure I’m satisfied with the service I received More

by EBONEYTAMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 12, 2021

I was really disappointed that I had to wait almost 2 hours for an scheduled express oil change. The service manager Tierra Braddy was great working with in spite of the long wait. More

by HOWARDLAFONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2021

First of all, your service department is excellent. All the service advisors that have helped me - Bob, Heath, Arthur - mechanics & others are courteous & professional. KG is absolutely outstanding to work More

by JENNHBUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 22, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 09, 2021

Customer Service was awesome. Heath was friendly, compassionate and understanding. Office was presentable. Heath listened to my concerns and addressed them appropriately. Heath followed up before and More

by flemming84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 05, 2021

The receptionist was extremely nice. I went in to make an appointment for an oil change. She asked me did I mind waiting to let her see of they could take me now. That is if I had time. Which I did. She spo More

by VANELLAVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth E.
May 07, 2021 -

Stone Mountain Nissan responded

Hello Vanellavan, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

May 05, 2021

Heath and Barry are the very best !I appreciate the Heath and Barry are the very best ! I appreciate the professionalism and attention to detail The service Dept is a quality operation!!! Thanks More

by ALEXLYNNLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 07, 2021 -

Stone Mountain Nissan responded

Hello Alexlynnlarson, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2021

Always excellent service with Heath Wages taking great care of my vehicle. Heath is very knowledgeable and proactive with recommended services keeping my vehicle up to specs and more importantly, my Fami More

by CPERKINS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
May 07, 2021 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thanks again for the recommendation, and have an amazing day!

April 30, 2021

Excellent customer service from my advisor “KG”! Like the new changes with recommended service updates and receipts via text message. Have been a customer for many years!! More

by HARVEYABJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 02, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 30, 2021

I had a huge problem with my car. But there reaction time was faster and had already begin figuring out the problem before I even arrived. More

by DARRELLMILLIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIERRA BRADDY
May 02, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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