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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,308 Reviews

2,308 Reviews of Stone Mountain Nissan - Service Center

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May 25, 2021

KG provided great customer service as always. Also, the lady who checked me out with, not sure of her name, but very patient. Gave it 4 stars due to the service being kind of pricey. More

by CMAYO09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with the people listed
May 27, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 25, 2021

I went in for an oil change and to have my tires rotated, it took longer than expected, but the staff kept me entertained. Thanks to Nissian Stone Mountain!!!!!! More

by CLARISSAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dupree
May 27, 2021 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

May 24, 2021

Fast and friendly staff. Excellent and efficient handling or work orders. Will be making a return visit to get more services performed on my SUB. More

by Mrmikehaynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
May 25, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 23, 2021

Josh and sales person in show room were GREAT !!!!!! JOSH REALLY SEEMS TO CARE ABOUT HIS CUSTOMERS, AND INFORMED US ABOUT THE QUALITY OF OUR NISSAN PATHFINDER LE. More

by JOHNPOCHE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Assistant service advisor
May 25, 2021 -

Stone Mountain Nissan responded

Hi John, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 22, 2021

Mr Heath Wages was very professional, polite, and caring. He promptly made the appointment to have my car serviced. I'm impressed by the way payment is currently handled. More

by RAMSEYCARMEN48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 24, 2021 -

Stone Mountain Nissan responded

Hi Ramsey, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 21, 2021

It was a good working with you guys. Heath was very helpful and is a great asset you guys have. Its was my first time there and I will return More

by oneilmarriott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

May 20, 2021

Tierra Braddy in my experience is the best service representative that you have had and the previous agents were very good. Will definitely purchase a Nissan again. More

by MFREICHERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 16, 2021

Art Martinez is always professional. The only service person I will work with. However, since new mgt, the environment is not inviting. There is nothing on the walls. The place looks like the dealership More

by YJOHNSON105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Martinez in service.
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 16, 2021

I had another excellent experience at Nissan Stone Mountain. I really appreciate the generosity they showed me. I took my car in to replace the battery but left with a blessing. Thank you God and Niss More

by CRDRAUGHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, Josh
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 13, 2021

Heath Wages at Stone Mountain Nissan is the epitome of what customer service should be! He is professional, courteous and gives a details explanation of what work needs to be done on your car. He is A+ More

by BONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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