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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,307 Reviews

2,307 Reviews of Stone Mountain Nissan - Service Center

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June 12, 2021

As usual great service. Tierra is always there to answer any questions and to be of assistance, such great customer service from all departments. Thanks Nissan More

by LINDA.FMCGEE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
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Jun 14, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tierra here at Stone Mountain Nissan! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

June 10, 2021

The wait time was very long. I had an appointment at 10:45, and did leave until almost 12:20. I value my time and will next time go to Jiffy Lube, or somewhere that can get me in and out. I also had t More

by SDUNLAP78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KG
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June 10, 2021

Josh was such an amazing help. He made sure my concerns for repair were taken care of. My SUV is driving smoothly since being repaired. More

by CHRISHAWNAREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
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Jun 11, 2021 -

Stone Mountain Nissan responded

Hi Chrishawnareid, thank you for your kind review; we are happy to pass along your comments to Josh here at Stone Mountain Nissan! We can't wait to see you again, have a great day.

June 10, 2021

Outstanding. Fantastic customer serviceJosh Kern and Outstanding. Fantastic customer service Josh Kern and Bob White are the best people I’ve had the pleasure of working with when it comes to car serv More

by RMY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern - service
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Jun 11, 2021 -

Stone Mountain Nissan responded

Hi Rmy65, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

June 10, 2021

For the past 11yrs I’ve been going to Stone Mtn Nissan for leasing & servicing my cars. KG had been top notch in taking care of the maintenance & although I now live in Brookhaven near Perimeter Mall I More

by BBARCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG , tanzeel Shahed
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Jun 11, 2021 -

Stone Mountain Nissan responded

Hi Bbarcan, reviews like this give us motivation and help us ensure we provide high-quality care. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 09, 2021

Service was ok but it took too long . 2 hours and 15 minutes to do an oil change and inspection. Also I had an appointment. More

by GCPETTRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 09, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback.

June 07, 2021

Great service and very accommodating. Speedy service, I didn’t have an appointment and was still able to receive service. I would highly recommend everyone More

by AHAJA.RENEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 08, 2021 -

Stone Mountain Nissan responded

Hi Ahaja, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 06, 2021

My service at stone mountain nissan is always a great experience. I can't imagine taking my car anywhere else. Thank you to everyone there. More

by CANDACE LATIMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Jun 07, 2021 -

Stone Mountain Nissan responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Stone Mountain Nissan. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

June 05, 2021

Heath Wages got it done fast.Mr Wages got it done Heath Wages got it done fast. Mr Wages got it done fast. Thank you Heath. I am not interested in selling my Versa just now More

by gregdous
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jun 07, 2021 -

Stone Mountain Nissan responded

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 02, 2021

I was trying to at less test drive the new car, But I didn't because they ran of the Altima but at less Mr. Braddy told that it some more on it way soon, So I should be back soon More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Jun 05, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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