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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,303 Reviews

2,303 Reviews of Stone Mountain Nissan - Service Center

Sort by
July 07, 2021

Amazing service and very efficient. Very professional! I highly recommend. Although the wait times are long, you’re always kept abreast of what’s going on with your vehicle. More

by NHOLMAN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
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Jul 08, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 05, 2021

Everything was fine. Service was done quickly and friendly staff. More

by TONYWPARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

July 04, 2021

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by Lilgee1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, tanzeel Shahed, Shayna Keyes
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Jul 08, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback.

July 01, 2021

The service was great. The dealer was able to put me into a mini SUV which was what I was looking for in a car. More

by TTE.EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Carroll Braddy, Shayna Keyes
Report | Print
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2021

I came in needing a battery Josh took care of it no Problem. I spent very minimal time waiting, and was updated on my cars Health. This dealership has worked with me to keep my car running, and I'm bey More

by MICHAELUPSHAW2424
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Report | Print
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

June 30, 2021

Arthur was courteous and helpful. The diagnostic fee is Arthur was courteous and helpful. The diagnostic fee is expensive. I received prompt service upon arriving and the vehicle was ready within a rea More

by KM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
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Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

June 30, 2021

Great thanks for the help will be back soon soon More

by TEVINANDREWS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith, Shayna Keyes
Report | Print
Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 26, 2021

I was in and out got oil change and tire rotation. More

by MERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

June 26, 2021

First off, Jerry made my morning. He was Courteous, thoughtful, energetic, knowledgeable. Arthur was great too! Thanks guys! More

by MSANDREAWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and Arthur
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 26, 2021

They were all friendly and helpful and explained everything so I could understand More

by MARTHASOMMERS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

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