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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,303 Reviews

2,303 Reviews of Stone Mountain Nissan - Service Center

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July 25, 2021

My experience at Stonemountain Nissan was excellent.The atmosphere was pleasant and customer service from everyone was emaculent.Joshua service assistance was great.Job Well Done!!! More

by Takiabutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
July 25, 2021

KG was my sales advisor… he’s always professional and his customer service is excellent… he is the only sales advisor I go to at Nissan More

by KASOLOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Kathy Acosta, Carroll Braddy, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith
July 25, 2021

Vanna was my advisor and was very professional. She explained what was going on every step of the way. When more information was needed Author stepped in and assisted and made everything clear. Underst More

by TNSHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna, Author
July 25, 2021

I was able to get a walk-in appointment and good service. Stone Mountain will be my new service location in the future due to their competent service. More

by JHOGAN2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
July 21, 2021

Josh Kern and Bob White are the best service people I have ever dealt with!!!!!! I would want to purchase a Nissan or Infinity just knowing I would be able to have Josh and Bob there when service is need More

by RMY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kern and Bob White
July 21, 2021

KG has always been fantastic to work with!!I have not KG has always been fantastic to work with!! I have not had to respond with a certain number of words since the 4th grade. Thank you More

by TCG411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KG
Jul 22, 2021 -

Stone Mountain Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2021

The service advisor I have worked with since I purchased my car is Heath Wages, he is always honest, and very professional, I have to mention that Harold is the one who ensure my car is safe to drive. Thos More

by RABETTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath and Harrold
July 19, 2021

Always a pleasant visit and Heath Wages is always so professional and helpful. Would recommend this location to all my family and friends. Good experience More

by ANNETTE.TAYLOR12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 19, 2021

The service advisor I worked with was short with me and rude. He did refuse to communicate anything to me about the service of my car. More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Karen
July 19, 2021

We initially set up an appointment for oil and filter replacement. We met with Heath the next day and explained a few other issues with our 2012 Murano. He stated there was also a RECALL for our brake s More

by AJSCHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jul 20, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

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