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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,304 Reviews

2,304 Reviews of Stone Mountain Nissan - Service Center

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August 11, 2021

I had a great experience this visit. Heath Wages waited on me as soon as I arrived. Very professional and kept me updated on my vehicle. More

by MRZ.GREENCARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2021

Can't ask for a better team than Stone Mountain Nissan! Friendly, professional, knowledgeable, and completed in a timely manner. BEST CUSTOMER SERVICE SKILLS HAND DOWN! More

by browneyesdean98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Aug 13, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 09, 2021

They need to fumigate. There were at least 4 roaches crawling in the waiting area before I decided to wait outside. I know four because customers were killing them. even worst I was waiting for 3 hour More

by MELISSAPSEALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
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August 09, 2021

My visit was a pleasant experience. I was seen in an appropriate time manner. Staff was generous and knowledgeable. Arthur Ramirez is a great asset. Manager. More

by GIANNAGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was serviced by Arthur Ramirez
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

My light came right back on and that was my purpose for the visit so I felt like I wasted time so now my Engine light just on More

by JONTEMPL334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Sledge
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August 09, 2021

MR RAMIREZ IS WONDERFUL. HE HAD GREAT CUSTOMER SERVICE SKILLS! HE WAS PROFESSIONAL, INFORMATIVE & KNOWLEDGEABLE! GREAT COMMUNICATION! HE REGULARLY COMMUNICATED WITH ME VIA PHONE & EMAIL. HE DID NOT TRY More

by PATRICES.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AUTHUR RAMIREZ
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 08, 2021

Everything was done correctly and I was advice what was going on with my car.. Also KG is very professional and helpful I will be back.. More

by DAYTRAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 13, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 07, 2021

No no no no o oo o o o. O o o o o o o o o o o o o o o k k More

by koud08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lee
Report | Print
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 04, 2021

This dealership is always on point in on time. They're very efficient. And clean. I have no problems with customer service here whatsoever. Or the service that they provide for me. I will continue to go t More

by CEDRICK.LUSK0308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

as i walked in service dept. they help me with pre set appointment and carried out my wished as need for a oil change tire rotation and balance as needed vey quickly More

by DREN0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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