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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,307 Reviews

2,307 Reviews of Stone Mountain Nissan - Service Center

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August 22, 2021

KG kept me informed with what was going on with my vehicle. Called to see if I had any questions. Very professional and great attitude. More

by GRIB0107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in Service Dept
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 22, 2021

They always do great work an on time thanks so much very helpful an will send other people to you guys y'all have great customer service More

by CHRISTOPHERGREEN121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thanks again for the recommendation, and have an amazing day!

August 21, 2021

Very good service and polite service manager. It was a walk-in and they were able to accomodate. It was a nice experience and I would service my car again in this location. More

by CHUCHULUCO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 21, 2021

I love this Dealership they are top notch. Heath Wages is an outstanding employee at Stone Mountain Nissan. I love the environment every time I get my car serviced. More

by Ernest Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, we are so pleased you enjoyed your visit to Stone Mountain Nissan! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 21, 2021

They show you exactly what needs to be repaired on your vehicle. That is wonderful! Also, they get the job done in a short amount of wait time. More

by OLAGFEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hearh Wages
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2021

The service was handled very professionally. Kenneth was upfront in dealing with my requests and seemed to treat me with honesty and respect. I will continue coming here for my service needs More

by LPFANNKUCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth of service
Aug 24, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 17, 2021

My service at Nissan is always excellent Heath Wages is a great service manager. He makes sure we're taken care of and aware of any issues. More

by LANAYDAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Wages,Bob White
Aug 18, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 16, 2021

Heath and his team always take great care of us. He keeps in touch with progress reports and updates, and is always available for questions. More

by NANCY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

Fast and friendly service. They kept me informed of the progress of the repairs on my vehicle and explained everything to my satisfaction. Great experience! More

by DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi Dean, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2021

I was satisfied with the experience for an oil change. They accepted the coupon I had. They checked and provided a list of recommendations of issues and related cost of items that should be address during More

by RIHTAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the person name
Aug 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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