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Stone Mountain Nissan - Service Center
Lilburn, GA
2,308 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,308 Reviews of Stone Mountain Nissan - Service Center
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August 29, 2021
The new management had taken away a lot of perks that was offered to customers, not the same dealership. Will be going elsewhere. Very disappointed offered to customers, not the same dealership. Will be going elsewhere. Very disappointed More
by SUESAM14
Verified CustomerEmployees Worked With
Carroll Braddy
August 28, 2021
We are very pleased with the way they took care of us. We were having issues with the mood roof of our 2017 Nissan Rogue. They right away told us what needed to be done and took our car in. The staff was ver were having issues with the mood roof of our 2017 Nissan Rogue. They right away told us what needed to be done and took our car in. The staff was very friendly too. More
by GRETELMARI
Employees Worked With
Vanna Woodward
August 27, 2021
I’ve had better service than last visit. Will be moving my services to another Nissan in Conyers. The manager was hands on, effective and worked with be financially. my services to another Nissan in Conyers. The manager was hands on, effective and worked with be financially. More
by ASM14722
Employees Worked With
Heath Wages
August 25, 2021
They seemed to get people in and out pretty quickly. It appeared as though there were no complaints and people had personal relationships with the advisors. I unfortunately was there for a very long time a appeared as though there were no complaints and people had personal relationships with the advisors. I unfortunately was there for a very long time and still do not know why but the advisor was very nice and professional throughout the whole process. More
by BOSHIABOO10
Employees Worked With
Tierra Braddy
August 25, 2021
I really appreciate the service tech Kenneth who worked with me and my husband. He was professional and knowledgeable. He explained what was needed and we got out truck back within day and half. Thank you with me and my husband. He was professional and knowledgeable. He explained what was needed and we got out truck back within day and half. Thank you Kenneth! More
by SHAWNTRELLEVIDAL
Employees Worked With
Kenneth
August 25, 2021
The best customer service, I will definitely keep returning! Service department was great, everyone worked with me so well and helped with solving the issue i was having. returning! Service department was great, everyone worked with me so well and helped with solving the issue i was having. More
by KENYAMOORE094
August 23, 2021
Overpriced. And horrible service. Manager took days off and no one knew where or what was going on with my car..paid 450 to get it back..still was doing the same thing I dont even think they worked on it. and no one knew where or what was going on with my car..paid 450 to get it back..still was doing the same thing I dont even think they worked on it. Manager told me to take it back and they wanted me to pay 1500 dollars more..I picked up my car and took it somewhere else got it fixed for 500. No wonder people dont like dealerships I'm a woman I guess they figured I was an easy target.. More
by MELANIE7HAMILTON
Employees Worked With
Josh service manager, Don Riley
