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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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September 16, 2021

The service department captured all my issues, investigated issues and provided workable options to resolve issues. They also kept mw informed of the progress and time spent was great. More

by AMIKESUMAILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi Amikesumaila, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2021

First time coming to their service dept and it was excellent! I was nervous, being a first time Nissan owner, but they were pleasant and helpful, and even went ahead and fixed a recall I had on the v More

by MORGALLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tierry Braddy
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September 15, 2021

First time coming to their service dept and the staff was very pleasant and thoroughly explained what was going on with my vehicle. More

by JKC05212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 15, 2021

I had to keep calling the service department for an update on my vehicle after asking after asking for a callback when my vehicle would be ready. More

by BILLIEARCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiera
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hello, we strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 15, 2021

I like the service that I got when I brought my Nissan Sentra I would go back More

by JESUSCAMIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Woodward
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Sep 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

September 14, 2021

Thank you for servicing my Nissan rogue You guys are awesome and amazing. Believe this or not You guys are less expensive than my mechanic...and I am still trying to figure out why More

by UBRMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We look forward to your next visit! Take care!

Sep 16, 2021 -

UBRMED responded

With all that is going on in the world, and how we are taught to take our vehicles to other places other than the dealership and or company you bought it from (to save money)-It is awesomely refreshing when you can take your vehicle to your preferred dealership : Nissan : and get both great prices and great service....from the top of the management throughout the entire establishment! Actually I am looking forward to buying my next vehicle in a couple of years...It will be from Nissan!

September 14, 2021

Very friendly. Communicated well about repair and kept me updated . Shuttle service to work was very helpful More

by KFLANIGAN183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 13, 2021

I always get great customer each time i go and my advisor Heat Wages always gives great recommendation. More

by Matilda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEAT WAGES
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hello Matilda, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

Great service I recommend you'll to get your car service done you get here they told what you need and get the job done, Thanks again More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 13, 2021

I had to wait about 10 minutes before someone came. After that everything was good. More

by liquettasib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The desk in the garage on the right.
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Sep 15, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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