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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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October 28, 2021

The customer service was excellent the wait time was great had a great experience and my service manager was excellent thanks again More

by JEROMEMIDDLEBROOKSSR
Recommend Dealer
Yes
Employees Worked With
The service manager
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Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

October 25, 2021

My car was serviced pretty quickly. The waiting area was very clean and Tierra gave great service recommendations. More

by BLOCKERISIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
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Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 25, 2021

Everyone was very nice and professional. I will certainly return and refer my experience. Could use a hot tea dispenser. 😊 More

by ASALAWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Campbell
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

I was great serivice it didn't take long nice work by the service team, Thanks you again More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 25, 2021

Great folks down there at Stone Mountain nissan the service advisor and tech was great More

by NENAUTOREPAIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shivanna
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Oct 26, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 24, 2021

Excellent service. You don't have to worry your car is done right the first time. More

by DAVHOLLAND42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 24, 2021

I love them cause they’re very polite and on point. The waiting room is always clean and let’s not mention the bathrooms, I’ve never seen them dirty. Wouldn’t go no where else to buy or have car service. More

by ENUFF4UNME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 20, 2021

As always, I was promptly greeted when I arrived. My As always, I was promptly greeted when I arrived. My service coordinator KG prepared my paperwork and my car was sent to be serviced with no delay. More

by Keisha Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Oct 22, 2021 -

Stone Mountain Nissan responded

Hi Keisha, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 18, 2021

Heath and Barry make a fantastic team. Together I'm Heath and Barry make a fantastic team. Together I'm awarded with top notch service and it keeps me coming back when service and maintenance is neede More

by DETRICK32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages and Barry
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Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

October 17, 2021

They were courteous and time efficient. Made sure that I understood what was going on with my car. More

by toyamarie2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan was very helpful
Report | Print
Oct 19, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

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