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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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November 07, 2021

Staff was very professional and available to answer questions. Would recommend to my friends and family. More

by PNEAL95225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wages,Heath
Nov 10, 2021 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thanks for the recommendation, and have an amazing day!

November 06, 2021

I have dealing with this Dealership for over twenty years. For the last ten years or so my service technician has been KG. For whatever reason, he left the Dealership for a while. During his absence I More

by albert_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Nov 07, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 04, 2021

Very professional and helpful and the person also told me about what needs to be done for next service More

by EPHYUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
Nov 06, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

November 04, 2021

Vanna was my service representative and she was great! She responded to me promptly about what was needed for my vehicle. Thank you. More

by JONELLECAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna, service department.
Nov 06, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

November 01, 2021

K G is very professional and knowledgeable. He is an asset to your Dealership. Good Customer Service. More

by bharris691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K. G. Ellsworth
Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2021

This dealership alway get me in even when I don’t have a appointment. And I can wait on my car. More

by ANNHUTCH2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Nov 02, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 31, 2021

Aside from a longer wait than I had thought after Aside from a longer wait than I had thought after scheduling an appointment, all went well with getting my driver side mirror installed. Heath was t More

by elove3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath in Serviced Dept
Nov 01, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 30, 2021

We have two Nissan’s that we bring in regularly for maintenance and this is our to go place. We love KG as our advisor. Definitely give this guy a try and you won’t regret it. More

by marisabelvassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
Oct 31, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2021

The service advisor KG is amazing he goes above and beyond to make me feel comfortable and addresses any of my concern. Very good people that care and I would highly recommend this dealership to all my More

by THEWANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth
Oct 31, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 28, 2021

Real Friendly folks and good service. The dealership is convenient and close to my house. More

by VIDEOSHOEBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages.
Oct 30, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

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