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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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November 15, 2021

The dealership didn't care about my concerns with the last maintenance job they did. It's a long story but I feel these type of places treat white and black people different and males and females differe More

by taysolomon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
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November 15, 2021

My service was great... I did not wait long for my oil change and KG informed me on my car and I wan on way with in a hour More

by DAYTRAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Nov 17, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2021

Good customer service. Heath and the entire SM team always goes above and beyond to ensure we are satisfied and happy with the services. I recommend SM Nissan. More

by abrahamleonides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Carroll Braddy
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Nov 16, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 14, 2021

Great service they got me in and out quickly as possible, I like to thanks them again and I will be back soon More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Nov 17, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

November 12, 2021

Easy and quick scheduling. Great prices!Kind, helpful Easy and quick scheduling. Great prices! Kind, helpful and available to answer all of my questions and concerns. More

by UNIBEA09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Nov 14, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2021

I really appreciate the shuttle service. It was very helpful during a trying and stressful time. More

by c1pruitt
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Nov 12, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 11, 2021

Exceptional service. Professional and knowledgeable service advisor. Nissan owners should definitely use Stone Mountain Nissan to service their vehicles. More

by ELTONBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 09, 2021

Service was very professional. I was received promptly and was given an estimated time for completion. Work was done timely and to my satisfaction. KG was straight forward, cordial. More

by OBOROWS
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 12, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

I am very pleased with the service. Hassan is excellent. He kept me advised of the service performed. More

by JMH235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Nov 10, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2021

Excellent customer service. Straight forward, reliable and ensures customer satisfaction is guaranteed! Thanks Kenneth / Jerry! More

by Meghan Dunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (Service) and Jerry (Shuttle)
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Nov 10, 2021 -

Stone Mountain Nissan responded

Hi Meghan, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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