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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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November 20, 2021

I experienced great service by KG as always. He is personable and a knowledgeable service provider. More

by DKJTAYLOR_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG ELLSWORTH
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Nov 22, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 20, 2021

Customer service was great and Heath is the best service manager ever! always a pleasure with you all. More

by CALEBMARQUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Nov 22, 2021 -

Stone Mountain Nissan responded

Hi Calebmarquis, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 18, 2021

DJ provided excellent service. He has a wonderful presence and is a real asset to the service center. More

by MICHELHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ (D. Jones)
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Nov 20, 2021 -

Stone Mountain Nissan responded

Hi Michelhudson, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

November 18, 2021

All the people are nice and friendly. And I appreciate them all. And the service man was awesome thanks see uall next time More

by ellagrier1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike lee
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Nov 20, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 18, 2021

Service department has always been great, except for a small amount of time. But I have been going to this Dealership for over twenty years. More

by albert_brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 20, 2021 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Nov 20, 2021 -

albert_brown responded

Thanks for the Great Service that I have received over the years.

November 17, 2021

The lady Vanna who helped me was very nasty. I could have had a better experience than that. More

by KRYSTAL.GARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (678) 971-3361 so we can work with you to make this right.

November 17, 2021

Hassan was great to work with, and Teaira finished the recall that I had on my 2014 Altima.I was in and out in a very timely fashion. Thanks folks. More

by MRTJC4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hassan and Tiarra
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2021

Good service with really good service manager and mechanics, Heath Wages and Barry Beddard took care of all of my needs More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages, Barry Beddard
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello Kenny, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Have a great day!

November 16, 2021

Good customer care. Kept me posted as to the status of my vehicle. Was able to resolve an issue amicably. More

by conniebush70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help. Have a great day!

November 15, 2021

Great Customer Service! Tierra was a Friendly, Courteous & Informational Service Advisor. They did the Repair while I waited. More

by CONNIES0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Nov 18, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are available should you require any extra help. Have a great day!

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