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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,306 Reviews

2,306 Reviews of Stone Mountain Nissan - Service Center

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December 08, 2024

Great staff, courteous service, Mr Chris Richter was awesome service manager. I was very satisfied! More

by ccomlekcioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter
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Dec 09, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2024

Great customer service handle everything that needs to be done on my car and I really appreciate them More

by INDIAREID84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayna Keyes, Richard Polk
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2024

Ease of scheduling Tenacious in diagnostics Not the least expensive but problem found and fixed. More

by Lyle Helgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

It is always clean and everyone is friendly and respectful. My vehicle is always ready as promised. More

by DEMIJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K, Bob,Brad, Joshua
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Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Everything went goid. I have no complaints. I usually come to this location. I will be back of course. More

by culverkrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Nissan is clean, friendly and I appreciate the car service drop off and pick up. Outside of the labor cost everything is great! More

by tellallinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAK
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

It is always clean and everyone is friendly and respectful. My vehicle is always ready as promised. More

by DEMIJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K, Bob,Brad, Joshua
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

He was well versed in knowing about my vehicle and showed great customer service. Him as well as Cortez in the Service Department. More

by DEMIJERO
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

I have an appointment this morning. Everything went well no issues. My service advisor knew exactly what we needed to get done. It was done precisely and on budget. More

by annaraquel60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hello Annaraquel60, thank you; we appreciate your feedback!

December 04, 2024

Completed my oil change which I had an appointment for and he added in recall. All completed under the time quoted while I waited. Great job! More

by MICHELEGODDARDREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Dec 05, 2024 -

Stone Mountain Nissan responded

Hi Michelegoddardrealtor, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

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