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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,309 Reviews

2,309 Reviews of Stone Mountain Nissan - Service Center

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December 12, 2021

It’s been a while since I’ve been there and I can see a big difference. Last time I waited for hours and people weren’t that friendly. I like the new guys in there now. I was in and out. Everyone was nice More

by DARSHALL.MCMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
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Dec 14, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

December 11, 2021

Amazing The Guy That Assisted Me Kept Me Informed Throughout my Short Stay About My Vehicle. More

by cynthiamoreira38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Dec 13, 2021 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 08, 2021

Great customer service. Very professional and efficient. I love the employees, very friendly. Go there to get your car serviced. More

by Anaralcala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 09, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

December 06, 2021

The service was Fast and Efficient! Heath is always accommodating & knowledgeable. Having a free oil change was the icing on the cake. Thanks Heath you are the BEST! More

by VDERICO01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Heath Wages
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Dec 07, 2021 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 05, 2021

Great response time when time to get new tire. Will be back. Love customer service More

by DORCELIEN.NADEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
Dec 07, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

December 05, 2021

I called and explained to KG what was going on. He said I could bring my car there now and get it looked at. Great customer service and knowledgeable about the service I needed. He even allowed me to use a c More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth G.
Report | Print
Dec 07, 2021 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

December 02, 2021

I was deceived and deprived of the opportunity to decline service due to the fact that I was not asked whether I wanted to pay more than the estimated price for tires and alignment More

by SPAULDI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Ramirez’s replacement
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December 02, 2021

Great service they will get you out and hurry in no time they price is fair, Thanks again be back soon More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Dec 03, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

December 02, 2021

Heath Wages is very detailed and always strives to provide excellent customer service. He listens to me and fully explains what is being done on my vehicles. More

by Michelle K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Dec 03, 2021 -

Stone Mountain Nissan responded

Hi Michelle, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2021

busy day at Stone Mountain Nissan but my car was ready quicker than I expected. More

by DMJ426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Dec 03, 2021 -

Stone Mountain Nissan responded

Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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