Stone Mountain Nissan - Service Center
Lilburn, GA
2,309 Reviews of Stone Mountain Nissan - Service Center
I made an appointment for 8am, for an oil change. My car was serviced but I had to wait anther 45minutes for my service manager to check me out, give me my keys, after the service on my car was completed. was serviced but I had to wait anther 45minutes for my service manager to check me out, give me my keys, after the service on my car was completed. I was furious. My car was parked in the completed area, and I had to wait another 45minutes to get my car. I had to go to the service manager and ask him to check me out. More
Legit. The best experience I’ve had with a dealership. Above and beyond is what I’ll call it. Dropped my car off and there was a shortage on my part. Not only did they keep me up to date every step of the Above and beyond is what I’ll call it. Dropped my car off and there was a shortage on my part. Not only did they keep me up to date every step of the way, they also made multiple calls in order to get the part early. Went from not getting my car back until late next week to only taking two days. This has become my new go-to place. If I could give more than 5 stars I would. More
Professional, Detailed, & Attentive Customer Service. My Service Advisor KG was the BEST. He even verified services that was covered under my warranty! I always have a great experiences at Stone Mountain Ni Service Advisor KG was the BEST. He even verified services that was covered under my warranty! I always have a great experiences at Stone Mountain Nissan Thanks to KG! More
Routine maintenance was completed quickly and to my satisfaction. Very good pricing as well! My Service Manager was polite on the phone and explained what other maintenance might be needed in future bu satisfaction. Very good pricing as well! My Service Manager was polite on the phone and explained what other maintenance might be needed in future but did not try to “upsell,” which I appreciate. Office Staff is always very friendly and attentive when I return to pay and pick up my vehicle. More
Very informative and first class customer service. The service advisors are truly knowledgeable and makes sure your car is getting the attention and care it needs. service advisors are truly knowledgeable and makes sure your car is getting the attention and care it needs. More