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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,318 Reviews

2,318 Reviews of Stone Mountain Nissan - Service Center

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February 15, 2022

My advisor Hassan Turner was great! He was very informative and kept me updated on the status of my vehicle. More

by JASJASG12
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Report | Print
Feb 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 14, 2022

Good Service for the most part, Very professional and understand great work with my car and I want to thank them for that More

by rhubbard21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Feb 15, 2022 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

February 13, 2022

It shouldn’t take 3 hours for a oil change They are very slow I like it there but I don’t think 2 to 3 hours is to long More

by GAYLASIMS115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 16, 2022 -

Stone Mountain Nissan responded

Hi, we're extremely disappointed to hear about your experience at Stone Mountain Nissan. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. Please contact the manager’s office directly at (678) 971-3361 so we can address your concerns and rectify the situation to the best of our abilities.

February 11, 2022

Great Service! Hospitable crew! Definitely returning to this location! From the greeters to service techs, Top Notch Service! More

by SAALIH.JABARTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
Report | Print
Feb 13, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

Very good service from my service advisor. Did required service. Very professional and kind and helpful More

by DUNEBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 11, 2022

Fairly new to the area and needed service (oil change & check up) visit for our Rogue. Heath Wages took care of me with courtesy and knowledge. I waited in a nice wait room, and he kept me informed regular More

by ross.lenhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Feb 13, 2022 -

Stone Mountain Nissan responded

Hi Ross, thank you so much for your positive comments about Stone Mountain Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2022

Mr. Turner was my service rep. He was professional, efficient and courteous. I appreciate the way he handled my service. More

by JOHOLTZCLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Report | Print
Feb 12, 2022 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 10, 2022

Mr. Hassan Turner gave excellent customer. I was pleased with. Services. Thanks you so s More

by IKING1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
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Feb 12, 2022 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

February 09, 2022

I have bought several cars & trucks over the years at this dealership & have always been COMPLETELY satisfied with their service department More

by mcdanielj1968
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
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Feb 11, 2022 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 06, 2022

The customer service during my visit was out of this world. Professional and courteous! I would highly recommend this dealership! More

by shricpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Report | Print
Feb 08, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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