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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,319 Reviews

2,319 Reviews of Stone Mountain Nissan - Service Center

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February 22, 2022

Great experience with the service department. Went in for a routine oil change and tire rotation. Service was very quick, and the employees were very friendly. More

by ccarter_36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 24, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 21, 2022

Service at Stone Mountain Nissan is always a good experience. Kenneth "KG" Ellsworth is courteous, friendly, respectfully and a great communicator when it comes to servicing your vehicle. More

by AHSANET28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth "KG" Ellsworth
Feb 23, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2022

The service department is awesome. The team listened attentively and addressed all my needs and concerns. The service staff is friendly and helpful. More

by RONDAPITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Booker
Feb 22, 2022 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2022

They have difficulty honoring appointment time and honest and timely repairs of Nissan's trusted and faithful customers. More

by HOMERS2FLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
February 20, 2022

KG again exceeded my expectation. Excellent customer service. Completed the work ahead of schedule. I drove the car and could tell the work was completed as promised. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Feb 22, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 20, 2022

The service was an A+. Everyone that came in contact with me, greated me with a smile. That's a deal breaker for me. Show your customers that you appreciate their business. More

by SW7527910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 22, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 20, 2022

I went to get serviced. They were fast, efficient, and exhibited great customer serviced. They addressed all my questions and concerns. More

by KIERIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Feb 22, 2022 -

Stone Mountain Nissan responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 19, 2022

DJ took care of all my needs, I by passed Conyers Nissan and came to Stone Mountain Nissan. Thanks again Stone Mountain Nissan and my man DJ. Author Curtis Butler III A Warrior Married to His Wife And PTSD More

by NYC_ATL1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ in Service
Feb 21, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2022

Dealership is great. Heath is the man. I've been going to Heath for the past several years and he is always professional and transparent. Pay that man. More

by DEJARVIS.OLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Feb 18, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

February 16, 2022

Love going to Stone Mountain Nissan. They do a great job each and every time I go. More

by TLWASH92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Feb 18, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

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