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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,319 Reviews

2,319 Reviews of Stone Mountain Nissan - Service Center

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March 11, 2022

The facility was Clean, the employees were polite, the time allotted was just about on point. I trust them I bought my car there and have been going there several years for service. More

by BKIOUSIS1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in service very nice
Mar 13, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

Dealer would not accept expired coupon for free oil change. I had a coupon for free oil change to go along with some recall work but I was informed that the corporate coupon had expired at the end of F More

by RJOHNSON30017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know his name
March 11, 2022

Repair prices are a ripoff the estimate cost of $180 is applied to bill regardless if you have repairs completed there if customer know what repair is needed the response is we have to complete a $180 insp More

by Kgletten1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Egleston aka KG
March 10, 2022

Jonathan was very pleasant. The waiting room was very clean. The technician Picked and my car and brought it right back up fur me. More

by stachia23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Adams
Mar 12, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 09, 2022

Since I’ve gone there to get my car service they have done a great job. More

by BAXTER_SHANIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Tierra Braddy
Mar 10, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2022

This is the bad dealer I never see they tow your car without contacting you no email you or mail you no proof of calling you More

by vilvert vilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Riley
March 06, 2022

They do a wonderful job. Service is excellent . I would recommend them for all Bissan service More

by PACJAM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Sledge, Antionio Smith, Shayna Keyes
Mar 08, 2022 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 06, 2022

My representative was kind, helpful, and accommodating. I forgot my coupon and he was resourceful. The customer service was really good. I usually prefer going to Duluth they are very friendly but so far a More

by KANDICESTEVENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Mar 08, 2022 -

Stone Mountain Nissan responded

Hi Kandicestevenson, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

March 05, 2022

Dakyre got me checked in and set up to have a recall checked as well as get the oil changed and tires rotated. This first service on our Rogue was handled expertly and quickly. The staff at Stone Moun More

by OLE088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 02, 2022

I had a appt with Sean when I dropped my car off. He was very fast and friendly even when it came to discussing the work that need needed to be done on my vehicle. More

by SHANIQUASTRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean In service
Mar 03, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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