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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,298 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

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April 19, 2022

Wonderful customer service! Awesome people! Very attentive environment! A cut above the rest! Thumbs up! More

by LOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ellingsworth, Carroll Braddy
Apr 22, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 18, 2022

My service was very efficient, and the people who were in charge were competent in their work. More

by cameron.796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 17, 2022

The experience was good 👍 no complaints about anything didn’t have to wait a long time More

by TAHMINEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 17, 2022

Great service and timing. Works well with the customers and continued great customer service. No hassle nor pushy. More

by NEALSL0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

April 17, 2022

Friendly, courteous, helpful, attentive, thorough, informative, positive feedback, I’m satisfied, my go to service center. More

by CVJ11434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 17, 2022

I was immediately greeted outside and directed to my service advisor. My service advisor, Heath addressed all my concerns and kept me updated during my wait. I was even given a courtesy brake fluid flus More

by ESWAIN689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 16, 2022

My service guy KG was awesome, greeted me with a smile. Very professional, knowledgeable and I see he really cares about the customers. Would recommend this dealership and KG to friends and family. More

by APRILMOORE461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
Apr 18, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 15, 2022

I was seen right away by the consultant,. While waiting he kept me Informed about issues that the car has and make recommendations. More

by MATTIEJANICE
Recommend Dealer
Yes
Employees Worked With
NA
Apr 19, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 15, 2022

Good customer service very nice to there customer don't have to wait a long time. More

by cathysimmons54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Apr 16, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 13, 2022

Very friendly and courteous, addressed all my concerns and schedule appointments. Service manager John Adams was great! More

by HOWARDLAFONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Adams
Apr 15, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

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