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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,304 Reviews

2,304 Reviews of Stone Mountain Nissan - Service Center

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May 20, 2022

KG was my service advisor. He scheduled my appointment and he told me exactly what time my car would be ready. I always use SMN to service my car. More

by KTSTOVALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KG
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May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

They inspected whole vehicle broke down everything to me so that I can understand what was wrong with my car and got the work done quickly More

by KHALIQAH1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 20, 2022

Heath Wages is the best Service Manager. Never oversells you on things you don’t need, but makes sure your vehicle is running in top shape. I drive an hour for the best service with Heath at More

by MOEINGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages; Service Department
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May 21, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

I was able to get service the same day I called. My service rep helped me determine the most important services I could complete within my limited budget. More

by neilda.mott
Recommend Dealer
Yes
Employees Worked With
Oops! Sorry I forgot his name. Great service though
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May 20, 2022 -

Stone Mountain Nissan responded

Hi Neilda, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 19, 2022

Service center was Great! Especially DJ! He was very knowledgeable, kind and nice to me! More

by BLACKSCORPIONENTINC93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ , in service gets 5stars!
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May 20, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2022

They were prompt and courteous. They were also very knowledgeable and tentative to my concerns More

by trimeca_wilburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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May 19, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

I had to return my car back because it was leaking oil after oil change More

by JERMAINEBASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
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May 18, 2022 -

Stone Mountain Nissan responded

Hi Jermainebash, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to us at (678) 971-3361 to speak to our manager directly.

May 16, 2022

I got taken for a ride a Stone Mo I ntain on Friday and not in a car More

by GORDON_THINDIWIA
Recommend Dealer
No
Employees Worked With
service tech, Kathy Acosta
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May 15, 2022

I had an excellent experience from the service department. The service Manager Kenneth Ellsworth was very knowledgeable, made the correct assessment of my issues and had them taken care of, I love More

by WOFFOR_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
May 17, 2022 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

May 12, 2022

Heath is fantastic. He always takes care of us when we need dealership help on our repaired vehicles. More

by FPB_SHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
May 13, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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