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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,299 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

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July 03, 2022

Pretty good service still needs some improvements, like going over the inspection checklist, letting customers know when they car is ready. More

by WARD4219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 03, 2022

I trust the service and recommendations I receive from Heath and Wages. I do not trust my car with anyone else. More

by VALENCIA_EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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July 03, 2022

My service advisor Hassan is very knowledgeable, kind, and courteous. The overall atmosphere is one of professionalism and positive energy. More

by sjoreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
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Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 03, 2022

I got very poor service with getting a oil change. I paid for a tire rotation and didn’t get it. I called back, went back and had to wait 3 hours to have it done. I went out of town and I heard someth More

by BETTERCHOICES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dealt with a guy named DJ from the service department
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July 03, 2022

Mr. Johnathan Adams was phenomenal from our first phone call to riding off with my new key. He is very professional and caring. He listened and offered solutions and all with a beautiful positive smile. I More

by DAARINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams , Don Riley
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Jul 05, 2022 -

Stone Mountain Nissan responded

Hi Daarina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2022

Customer Service was great and the time frame wasn’t that I waited wasn’t too bad either. More

by LMARQIS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 04, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 02, 2022

I brought 2 vehicle from stone Mountain vehicle. I also take my vehicle for services. More

by HARRISLBETTY61@gmail..com
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 04, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 02, 2022

Jonathan was very concerned and was giving me every opportunity on how to get my car fix and he assured me that they will fix my car. He kept checking on me while I waited in the waiting area and becau More

by CHILDFIRST11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Jul 05, 2022 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 02, 2022

Service appointment was easy to make. My consultant was nice and professional. Good experience overall. More

by K Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Jul 05, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2022

Heath is the best as always, always quick, always on point and looks out for my maxima all the time More

by VETTO0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
Report | Print
Jul 04, 2022 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We hope you have a great day!

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