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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,299 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

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July 11, 2022

Hasan was Excellent in provided service for my Maxima. I will definitely use him as a Service Advisor for my service needs in the future. More

by dfrost9469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan
Jul 11, 2022 -

dfrost9469 responded

Stone Mountain Nissan provided professional advisement and quality service for My car. I recommend them

July 09, 2022

Hassan made sure everything was good and was extremely patient! He was very attentive and it was obvious that my statisfaction was his ultimate goal! More

by REDNINa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 09, 2022

I haven't visited this dealership in a long while. My last visit was not pleasant. I didn't think Nissan took ownership for the problem. On yesterday however, my Service Advisor Jonathan Adam's provid More

by BRYANMARVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 09, 2022

Always love the customer service when I come to the dealership, it's almost like your part of a family. More

by CRAIG.COOLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Jul 11, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 07, 2022

Overinflated pricing and made up recommendations. I’ve been to about 2 Nissans recently that have done this and this is one of them More

by hot_dalmy_chic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaaa
July 07, 2022

Answered all questions, very professional. Communicated what was going on at every venture. Will return, however I was a little disappointed that you no longer clean the cars. More

by mlsmit0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haussaun Taylor
Jul 09, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2022

Service at Stone Mountain Nissan is quick, attentive & thorough! Very impressed & will definitely be back! More

by Judycrutcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
Jul 07, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

July 06, 2022

Customer Service is not as good as previous schedule service.. it was difficult trying to schedule service the last 2 appointments had to call several times to schedule, left messages did not receive a More

by andrewjsmith101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
Jul 07, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 05, 2022

Great service Andy’s son I will always go back thank you so muchvThank you More

by Beautiful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Adams
Jul 07, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 04, 2022

I had two services done to my car. I was in and out in less than two hours. I had very good service and the work was done correctly. I have working with Heath Wages for years and I hav More

by ALLENBBAUGHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
heath Wages
Jul 05, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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