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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,299 Reviews

2,299 Reviews of Stone Mountain Nissan - Service Center

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July 16, 2022

The service man was polite and kind and helping me with the car plonked everything was completed More

by DGRAYGORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley, Shayna Keyes
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Jul 18, 2022 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2022

Quick and fast service. Heath my service agent did a good job at explaining my service needs and cost. More

by SONYA.HENDRICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Antionio Smith, Shayna Keyes, Eric Campbell
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Jul 18, 2022 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 15, 2022

Service was great. Car is riding so much better. I definitely will return to this location. More

by HT_TURNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 17, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2022

The staff are kind, doing profesionally and provide detalinfo in friendly manner as if they know me for long time. More

by Reji
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta, Carroll Braddy
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Jul 17, 2022 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 14, 2022

Being able to get seen without an appointment was good. It was a little expensive, but I’m glad the car is taken care of. More

by DORIS.RAGLAND9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Jones
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Jul 15, 2022 -

Stone Mountain Nissan responded

Hi Doris, thanks for the four star rating. Here at Stone Mountain Nissan we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

July 14, 2022

They need better mechanics! It took them a week to review and give me an estimate for repairs. I agreed and they were wrong! The repairs they did didn’t solve the problem! I pai More

by PEARLEE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heath
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July 13, 2022

I appreciate heath so much. he’s the best consultant at the stone mountain nissan More

by EMANIB98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath wages
Report | Print
Jul 15, 2022 -

Stone Mountain Nissan responded

Hello, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 13, 2022

Good costumer service, and great work. Stone Mountain NISSAN Driving Force . N I S S A N More

by JAKH4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Ricardo Shepherd, Dennis Sledge, tanzeel Shahed, Antionio Smith, Shayna Keyes, Shah Razaye
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Jul 15, 2022 -

Stone Mountain Nissan responded

Hello there! It really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 12, 2022

Love Stone Mountain Nissan. Very professional and knowledgeable, always receive great customer service whenever I have my car serviced. More

by ANNETTEBENEFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Jul 14, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 12, 2022

Service Advisor, Heath Wages was very knowledgeable and courteous. He explained in detail future recommendations that’s needed on my return in servicing my vehicle. I asked if this was an urgent situation More

by JWHITE0830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 14, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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