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Stone Mountain Nissan - Service Center

Lilburn, GA

4.5
2,300 Reviews

2,300 Reviews of Stone Mountain Nissan - Service Center

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July 24, 2022

Tried to be upselled multiple times for over priced services. Not happy with the that. More

by ROETOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
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July 23, 2022

Great Service Manager, KG and great sevice techs! Keep it up! Way to go guys More

by Lovely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth , KG
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Jul 25, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 22, 2022

They have great customer service very professional thanks a lot KG your awesome and professional More

by Ladypt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Service Avisor
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Jul 24, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2022

Everyone was very nice. The recall repair took a very long time. I am glad they took the time needed to ensure it was done correctly. More

by ADBRENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 22, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2022

It was a good experience. I would like to revisit the service center . Thank you More

by Saheb004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
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Jul 22, 2022 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2022

Great Customer Service. Kept me updated. DJ was great. Will be returning for future service. More

by MBDUNLAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Jul 22, 2022 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 17, 2022

Always great experience here. They try to get you in and out as soon as possible. More

by kr.anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Jul 19, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you're ever in need of more help, please let us know!

July 17, 2022

I like Stone Mountain Nissan because it’s fast, clean, and convenient for me. The staff is friendly and knowledgeable. More

by SIDUDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 17, 2022

I was very pleased with the quick and friendly service I received. Will definitely return. More

by ROSEWELLCLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Jul 19, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 17, 2022

Great overall customer service from the moment I drove up until the moment I drove off. Thank You!!! More

by TIM.FINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
Report | Print
Jul 19, 2022 -

Stone Mountain Nissan responded

Hi Tim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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