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Stone Mountain Nissan
Lilburn, GA
2,572 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,572 reviews
Verified Customer
November 10, 2024
I had a 4:30 appt with Heath. The appointment was originally for 5:00 but I changed it to 4:30 the day before. When I arrived, Heath very rudely told me that I would need to find The appointment was originally for 5:00 but I changed it to 4:30 the day before. When I arrived, Heath very rudely told me that I would need to find someone else because he was leaving in 30 minutes. I understand that scheduling mistakes happen but it would have been nice for him to apologize for the error and actually point me to another rep. Luckily Maksym overheard and swooped in and apologized and took great care of me. Because of Maksym, I will continue to patronize this dealership for service needs. More
by mcjones801
Employees Worked With
Heath, Maksym
November 07, 2024
Everyone I encountered at the service center was friendly and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. and polite. Wait time for service tech was minimal. Service needed was performed in a timely manner. More
by MYSUNSHINE1999
Employees Worked With
Heath Wages
November 07, 2024
The fees are outrageous and the cars are built terribly. Will never own one again Will never own one again More
by Nissianrougeowner
Employees Worked With
November 05, 2024
Kareem did a great job listening to our needs and found us the right car that we are excited to own! Floyd in financing was superb in finding us a great interest rate and a better deal to make sure we had us the right car that we are excited to own! Floyd in financing was superb in finding us a great interest rate and a better deal to make sure we had the best he could offer. Couldn't be more pleased with our experience here. More
by K.BEER
Employees Worked With
KAREEM-SALES; FLOYD-FINANCING;
November 04, 2024
There was no proper communication about my car while I was inside the service station. The person who was my point of contact didn't even call or text me about the updates. was inside the service station. The person who was my point of contact didn't even call or text me about the updates. More
by Hamid Dar
Employees Worked With
Chris
November 04, 2024
I have been a regular service station customer for the last few years, but communication and ease of access to your information have deteriorated. While checking the online status, my car did not receive last few years, but communication and ease of access to your information have deteriorated. While checking the online status, my car did not receive an update, and Chris, I think I am correct, was my point of contact. This person never called me or updated me about my car service progression. I will have to think about whether I will come to this service station in the future. More
by Hamid Dar
Employees Worked With
Chris
