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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,510 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,510 reviews

October 10, 2024

Everything was done on time with great customer service. I don’t regret chosen Nissan More

by ADAMAHJALIEBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 08, 2024

Excellent customer services Professional sales person that goes above and beyond to provide quality serviess More

by FRANCISRUDOLPH62@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trotters Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 07, 2024

The salesman was trustworthy and helpful. I've had good experiences with Stone Mountain Nissan. More

by labo1898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2024

The associate was cold, rude and uncaring. No one came to get me from the wait room to let me know about my service, as they did with everyone else, leaving me sitting for an extra useless twe More

by RACHEL.RICE.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Richter
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October 07, 2024

The service area is new. Service took a very long time and was quite expensive More

by MELANIESHERMAN1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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October 06, 2024

I completely disagree with the decision to remove Mr. Wages from his office to the counter. I have debilitating arthritis. It is uncomfortable to standalways travel at the counter. Additionally I always More

by KIMBERLYCOX21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wages excellent
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Oct 11, 2024 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (470) 467-4394 to share more details about your visit so we can make things right.

October 06, 2024

Mr.Price really broke everything down of what needed to be done. He also handled my car warranty people with ease. He let me know when my part was in and schedule my next appt.for my warranty repair before More

by Gloria E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price
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Oct 11, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 04, 2024

Quick service… very pleasant experience. Each time that I come to this location the employees are always very nice and helpful More

by MARQUITAS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 12, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 04, 2024

Very professional polite. Kay in service is great. Honest and trustworthy. Good place to bring my car. More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

The dealership is very professional and cares about their customers to the brim. I love to take my car here. Price Moore is my favorite employee and advocate for me. More

by daye.taylor17
Recommend Dealer
Yes
Employees Worked With
Price,Moore
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Oct 06, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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